Victoria B.

Reviewer on Cratejoy


Reviews (1)

Either lack of communication or I’m lost

BLACKLIT on Dec 2021

The concept is AMAZING! I’m an off and on avid reader and I’m always looking for ways to change up routine. This company advocates for literacy and most importantly it promotes black authors. It’s extremely critical to show the younger generation the importance in reading and supporting our own, hence why I subscribed. Either I’m missing the emails or the concept of this particular subscription. I assumed if I renewed towards the beginning of the month by mid to late in that same month I would receive my box. In August, after a few emails the owner advised there wasn’t a box for that month, yet my account was charged and apparently that was for the September’s box. Evidently I was supposed to be notified via email and I never was. This made me skip October all together (which I regret because a crew sweatshirt was in that box 😑). Here we are in November, my subscription renewed on the 11th and today is the 30th. I guess I’m confused on how this really works. I’m use to paying for a subscription and receiving the item the same month. I can’t afford to pay in advance for items I may or may not get depending on the month. Great box, great concept but the consistency is lacking. However the skip option is easily available so I’ll stick with it.

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