Poor customer service, not worth the $$

I had canceled my account in early February to save money, but was charged for the subscription again last week. I reached out to the company and told them about the error and took multiple days to get back to me. Upon further investigation, I went on their website and saw my account still active even though I canceled with cratejoy. When they finally contacted me they declined to give me a refund. I sent them the cancelation confirmation and they never responded back. They also through in a random mix of stuff that has no theme and does not seem to be worth $40. I would not recommend this subscription to anyone.