Used to be cool. Now totally lame

I loved this. Then they started showing up late. Then April didn't show up, and I was charged. I have sent many emails to them at their email and messages here on cratejoy. They still haven't answered me with a solution or refunded me for a box I never got. And I unsubscribe d and still get annoying emails from them. I do t know what happened but this used to be great and now it sucks and they take your money. And never respond to emails.