I signed up using a discount code in 2019. I received the box but thought it was full of cheaply-made junk and nothing I was interested in, so I canceled. The moment I canceled I was charged a full month. No phone number so I had to email them. No reply for a several days so I went to Facebook (which is where I saw their ad). Read a few comments and I saw that I wasn’t the only one this happened to, so I also left a comment. Like the other lady, my comment was deleted, and I was blocked from leaving comments. Some customer service from a start up! They finally stopped sending me their awful product and stopped charging me. I’m reading now that they are charging for 6 months when you cancel?! That is a very expensive mistake. Looks like they got their customer service under control to get these negative reviews to stop. Glad to hear you are all happy with your purchases but it was just a box of junk for me.