Anna K.

Reviewer on Cratejoy

Reviews (1)

Amazing Products- No Customer Service!

BomiBox on Nov 2018

The box itself is awesome. I love everything I get, and I am usually so happy, but you have to be willing to risk losing your monthly payment because they are suspiciously impossible to get a hold of. My October box had a huge delay in shipping. It was stuck in the post office in another state for over three weeks. I sent Bomibox fifteen emails, I went on their instagram account and commented four times; and then received a very quick 'what's your email we will look into it.' They never did. I finally randomly received the box - with no help from Bomibox; and I wrote to ask how I am supposed to contact them in the future and no response to that either! WHY!!? You're so good at curating! Please care about your actual customers too please!

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