Incredibly disappointing, no respone

I have recieved two of these boxes and four payments have been taken. The products in the box you can buy retail for much cheaper than the cost of the box. It is absolutely not worth it. They said they put a special gift in because of delays due to the hurricane but nothing different was provided in the international boxes compared to the domestic ones like they said.
I have emailed three times with absolutely no response. Anytime I ask where the product is on Instagram they delete my comment.
Do not purchase this subscription box. There are much better ones our there with employees that provide amazing customer service instead of none at all.