I recently posted a review....I am updating saying I have received my other box a bit ago. Even though they're reply to my emails were very late, they did reply after I got my box, and we settled any further needs. Still great things, I will just order my subscription manually instead of auto.
I'm giving 2 stars, because they have good items BUT are very UNPROFESSIONAL. They do not provide tracking numbers, so if your box is lost, or not even sent, you will not get a refund. I have messaged the team politely and they sent only 1 message back saying I have to wait and see if it comes. I have the Wizardry boxes sub. 1 is Griffindor. And the other Slytherne... I also noticed they mixed up both of my subscriptions in and made it 1 order. They put Griffindor items in a Slytherne box. I never received the Slytherne items that I paid for. Great team but as of business, it is equivalent to a home business that can get away with ripping you off, so be careful.