Cristina M.

Reviewer on Cratejoy


Reviews (1)

Fun box, poor shipping

My Reward Box on Jun 2018

My review is mixed due to the fact that the items themselves were very fun and I loved everything, especially the unicorn brush and glitter nail polish. The items are in a nice bright pink box that is appealing. However, I have to add that the presentation of the items in the box was sloppy and careless. First, my box was not taped down properly, so anyone could have open it without any problem. All edges of a box must be taped down so that a package gets to you in complete form. The box also contained my items in a single layer of saran wrap, which could have easily caused my nail polish to break in the process. For smaller items, it would be best to ship in smaller boxes to avoid them flying around. The fun of subscriptions is the following: they are curated around exciting/fun themes (which this subscription did fantastic with) and presentation (which failed with my first box). This is really important and shouldn't be an oversight--if I wanted these items, I could have gotten them for a fraction of the cost online, but subscriptions are about the whole experience. I will formally write to the company; based on their response and willingness to improve quality of shipment, I will decide whether or not to resubscribe.

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