Nicole H.

Reviewer on Cratejoy

Reviews (2)

Review of seller/business, not product

Facetreasure's on Oct 2021

I have chosen to not rate the quality of products or curation - I assume both are thoughtful and great. Unfortunately the box was never delivered and the seller was pretty unwilling to work with me on the issue and sent some pretty nasty emails to me.
When you purchase from a business, you expect a level of customer service that represents the business itself.
Every other crate I have purchased from other businesses provided a tracking number and packages arrived smoothly. In this case, the package was never delivered, I was blamed, I was then refused a refund or a new delivery, and then received a smattering of unpleasant comments from the seller.
I wish the experience were better. The concept is well built and lovely.

Verified Purchase

Talk about relaxing!

Hygge Book Club - Monthly Subscription on Jun 2021

I sent this to my best friend for Christmas. Her work schedule keeps her busy and she said this was perfect for unwinding after a long week! Thank you for making a one stop shop box for self care. It was pleasure doing business!

Verified Purchase
Quick Stats
2 Reviews
7 Helpful Votes