I ordered this for my parents as a Christmas gift. Their coffee arrived nicely packed w little descriptions of each coffee. They are enjoying the variety! The cup they shared with me was a dark roast and tasted nice and strong. Customer service was fast in answering my questions.
I have purchased this as a gift twice for my mother. The second time I purchased as a gift, three months later I was billed again and have not been able to receive a refund. I have made 5 attempts to the company to resolve the issue with no response. I previously gave the company a 5 star review bc they had been so quick to answer my questions. Idk what has happened but customer service has declined.
After becoming aware of the billing issue, Single cup helped me sort it out and refunded me. I would likely purchase this again as a gift in the future