I am always very satisfied with the products and if I ever have any questions the customer service is amazing. Response time is not only same day, but sometimes within minutes. I feel like these guys are one company who really connects with their customers. I look forward to the box every month. There is always something to put into my bug out bag, hiking pack, or truck. No trinkets, real gear is the truth. Great products for the price. Its a great gift idea too. I have my own subscription, but had no trouble gifting subscriptions to others as well. Great company, I recommend to everyone.