I was sooooo excited to get this box. The customer service was exceptional. All of my questions were answered within 20 minutes. Although you are told the contents in the box prior to subscribing, I was still suprised of all the goodies inside. It was way more than I expected. In addition to what I ordered, I also received a birthday surprise which consisted of a Naked 2 palette, eyelashe curler, an organic eyeliner along with a hand written note. Thank you Dot Boxx for taking the time to make me feel extra special.