Unhappy, Not worth it, Scam

My account shouldn't have been on auto renew to begin with, as I ensured it was not after I placed my first order for the discounted 3 month subscription. Since the "Thanks for creating a login" email I received from SingleSwag in the beginning, I did not received any other emails; none about my subscription ship dates, my original payment, my plan, nor any upcoming payments. It was simply I paid fifty something dollars for a 3 month subscription and that is exactly what I received. Now, I have this $71.99 charge that was automatically withdrawn from my account. I have spoken to SingleSwag via email and they keep saying they can't give refunds after the 15th and they are not even acknowledging that the account was not on auto-renew. SingleSwag boxes are not worth the money and I would not continue receiving their boxes even with the original rate I paid. It's upsetting that their company is doing this to people and unfortunately, now I don't only feel like their products aren't worth the money, but now I have negative feelings towards their whole company and they have loss my business forever.