I love this box! The customer service is very helpful and their shipping is always very consistent and fast. I would highly recommend everyone who loves romance to buy this box. The swag they send you are usually book plates, bookmarks, or pens. I will say, if you're looking for a box that sends you a lot of merch on the side then IDK if this is your box. The box focuses entirely on the books they send you. Which to me it's not a bad idea.