I wrote a review 2 days ago, regarding an issue that I had about my lost package. Since I wrote that, I was contacted by Warren the Senior manager and not only was he very polite and apologized for any inconvenience, he also went ahead and sent me another package. I want to retract the other Review I posted, because this company fixed the issue in a timely manner. Not only was he professional, he also apologized. Thank you Warren FOR YOU PROFESSIONALISM. I will continue with my subscription. I give you 5 stars for great customer service.
MY MAY subscription was "delivered" supposedly but it was never in my mailbox, when I checked. I have been emailing the company, but no one has been answering me at all. I am a little disappointed. When I was happy, they would write me back, but now that I am missing a cologne, I get no answer. This seems a little shady. Debonair-if you reply to the emails that I have been sending, I will erase this one, But if not, I will put negative reviews all over. All I want is the colognes I paid for. Thank you Esteban
So far this company has been great, this is my 2nd month and already i have referred a couple of people to this company and I get a free scent. The product comes fast. Its only 15 dollars and has great scents, enough to last 1 full month. I give it 5 stars