So far, I'm incredibly disappointed with this whole experience. I paid in full for three months in early December as a gift for my son. He has yet to receive one t-shirt. The site has said "your first order is preparing to ship" for over a MONTH! When I try to reach out via email, the message comes back with a failure notice (and when I have tried sending a message directly through CrateJoy's "contact the seller" feature they have been completely ignored). I will definitely be cancelling this subscription, but I worry that if I do it right now, I we will get NO product and my initial payment will not be refunded either. Not impressed!