Heike D.

Reviewer on Cratejoy


Reviews (1)

No communication! Gift ruined!

True Serenity Tea on Jun 2018

This looked great and I bought as a gift for my friend. I ordered before 12/20. No box shipped 12/20 with "free intro sampler." No communication on this until 12/27 and it said "December boxes will go out, we are behind." I was patient and I waited. No box shipped 1/20. No communication whatsoever. No box shipped 2/20 - Email 3/1 sent asking if any questions to send an email to their temporary email address. Messaged them via Cratejoy 3/1. No response a week later. A box arrived 3/3, but my subscription page says that they have received 2 of 6 boxes, which is patently untrue. A total mess and not worth the money for the headache.

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