I got to chat with Kendra directly and she has fixed all of my concerns. I appreciate the attention she has given to me! Thanks so much Kendra!
I have resisted putting a negative review, however I have sent multiple emails to Tribe Box Co over the past month and have not gotten any response at all. I am a small business owner myself and I am severely disappointed in the lack of customer service. I have cancelled by subscription and requested a refund 3 times and they have not responded at all. I have contacted CrateJoy's support and they have also sent emails on my behalf and have not gotten any response from them either.
These puzzles are awesome! My teenagers and I love it. Anything to get the teenagers to have a fun family night!