Going on 5 months of begging them to cancel my subscription. At first it was only going to be temporary so I could get caught up but then they never stopped charging me. Then I never got anymore boxes. I've emailed them twice a month and on the verge of taking legal actions. Which is STUPID because cause it's a freaking subscription box! I guess they're great if you want the subscription for forever but good luck trying to cancel. As soon as they give me my refund for not getting any boxes since November I am DONE with them!