Very sad :(

We are extremely low income. I get a small SSI check and my husband works but is disabled so only part time at min. wage. I go without alot of extras other than bills so when my husband said we could afford to get a small priced box since I had been wanting one for a long time...my heart soared. I researched and watched unboxing video after unboxing video...looking at reviews and finally settled on Sacred Apprentice from Sacred Iseum. I loved what I saw. I paid for the box August 1st. The information said if paid for by the 4th it would be shipped on the 8th. If paid for after the 4th it would ship on the 10th.
The 8th came and went with no word. I thought ok maybe cratejoy delayed giving him notification and I waited. The 10th came and went. No word, no tracking number and the subscription page says it is still being readied. I wrote an email on the 12th asking when it would ship. I have mailtracks on my emails. It notifies me the exact moment my email is opened. My email was opened 2 hours after I wrote it and yet now 2 days later I have yet to be replied to.
I think I am a pretty understanding person. If there was a delay I would not be upset as long as there is communication. After all the happy reviews and unboxings I've seen I dont know...

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