Jeszika V.

Reviewer on Cratejoy


Reviews (2)

Old yellowed books & terrible service

Used Books Monthly on Jun 2022

Battered yellow paperbacks - terrible customer service - and super late shipping...
To begin with - the most important part - the books: They describe their books as gently used and show pictures of some pretty hardcovers and some nice trade paperbacks. But what I received usually included battered mass-market paperbacks that were 20 or 30 years old with the covers bent and torn the spines broken and the pages yellowed. Or self-published books that looked *very* self-published...
Next the customer service: When I wrote an email expressing my frustration with the 30-year-old beaten paperbacks that would likely not sell for $1 in a used book store - rather than bother to fix anything, they said tough luck - guess our subscription isn't for you and cancelled it for me. Don't let the door hit you on the way out sort of message - with one caveat...
Shipping: the one caveat they added to their customer tactic of tough luck get lost - was that not to worry - they were still sending me the books that they were late sending. And by late, I mean they often were behind by over a month on shipping the books out. So I guess small victories - they did manage to send out that one last box a month late after they cancelled my sub for me - and yes - it did include a battered yellow 30-year-old paperback that managed to be the worst they had sent me yet.
I guess that about...

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Love this subscription!

My Sci Fi Club on Aug 2021

Really love this subscription! Every month they have sent me high-quality books that are in great condition.
I've never gotten any books that felt cheap, damaged, or of questionable quality. They select books by good authors - some of which I was already interested in and others that are new and intriguing. One of the books was actually a beautiful new paperback I had been trying to not let myself buy at the book store and when it came in my box I was so surprised and thrilled.
They ship on time and every month I look forward to what new gem they will send my way. :)

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2 Reviews