My plant showed as being shipped on May 3rd, but didn't arrive officially until the 13th - days after the renewal for the next box. I know that's not the fault of the shipper, but a USPS thing, so I didn't take away any stars for that. I'd wanted to wait to see if I liked the plant before renewing, it just didn't happen that way.
I was afraid my little plant would be damaged due to being in transit so long, but it was just fine. I love the little ceramic planter and that the dirt and rocks were included (frogs are mine). So far so good with this little sprout. My son named it "Bob".
I'm keeping my subscription for the next plant and can't wait to see it!