Q: Any estimate on shipping costs to Canada?Asked by Roseanna G., April 2020
Shipping to both the US and Canada are included in your purchase price!
It's offering me free shipping. I'm in TO.
Q: After being dispatched around the 21st of each month, on average how long does it take to be delivered? Asked by Kelly S., October 2020
We hope that you receive you package within 3-7 business days from the USPS, as that has been the recent average. However, due to COVID, these shipping times do vary!
Q: My children gave me a subscription for Christmas, but the log in information disappeared from my email. How do I get my boxes?Asked by Karen D., January 2021
Hi there! Please feel free to send us a quick message through your Cratejoy portal, and we will be more than happy to help you get logged on.
Received only the first three boxes, last shipment arrived in March, no reply from seller since then.
So far I have received 3 boxes and I could not be more happy. Every box includes a book and 3-4 items, which are always great! The books so far have been all good and I also signed up for the discussion which takes place on Sunday. The book is usually divided into 3 parts and on Sundays we are discussing one given part. With my first book I read ahead but now I know that it was a mistake because it spoils the discussion questions so if you want to enjoy it fully, I recommend reading with the schedule. I love this subscription, it is very affordable and both the books and gifts are amazing. I could not be more happy.
I have still NOT received a single shipment from this business. I have contacted the seller and NO reply. I contacted Cratejoy and they did nothing. They even closed out my ticket/request and didn't resolve anything. Do NOT give them your money.
I ordered the 3 month subscription for my mom as a Mother’s Day gift this year. It is now almost August and she never received her first box. I reached out to the seller twice and never received a response. I finally reached out to Cratejoy last week and even they couldn’t get a hold of the seller, so they made sure my money was refunded. The box idea looked great and would’ve been a wonderful gift for my mom. Super disappointing!
I really enjoyed this box. I loved that there was a bit of mystery and excitement to get the shipment each month. I enjoyed that the little gifts that came with each book matched a theme. The genre of books varied but overall good reads
Our February 2020 box is all about being reborn! Being reborn not only encompasses a physical transformation, but also a mental one, as we are allowed an unlimited amount of possibilities to find our best path in life. While you enjoy this page turning thriller, please enjoy a pocket-sized Moleskin notebook for quick notes a cozy pair of crew socks, amazingly refreshing bath bombs, and a selection of single steep teas. We hope you enjoy your little sprinkle of joy!
Do you need to get back on track? Our March 2020 box is all about refocusing on our priorities and have a straight vision towards goal completion. You will find yourself hoping Darby Thorne gets back on the right track in this novel, while enjoying an aromatic candle, dark chocolate with a note of encouragement, a cute ear warmer for these cool mornings and a relaxing facial mask. We hope you enjoy your little sprinkle of joy!