Q: Where do you get your items from?Asked by Mona F., August 2019
We're based in Clearwater, Florida so all of our secondhand clothing comes
from local thrift stores around the Clearwater/Tampa area. There are times
I travel to other cities like Miami and north Florida and I'm able to
thrift in these areas but that's only about twice a year. We plan to open
up other cities to thrift in the next year, but for right now it's mainly
concentrated in the Clearwater/Tampa area. Thank you for your interest!
Q: Can the seller do plus size clothing?Asked by Emily C., May 2019
Yes. But, there were kinks in the products delivered. I asked for 2X or 3X for my mother. She got some items that were size 16 on the label. But, other items fit correctly.
I'm sorry I tried to respond earlier but it did not display my post. Yes, we do plus size clothing up to 20W and 3XL. Thank you for your interest!
Thanks, Raina for sharing your experience. We now make sure that everything we send is true to size up to a 3XL. We appreciate your feedback.
Q: Do you do these for men?Asked by Evan H., July 2019
Yes! We offer men's styling as well. Just select the picture that fits your
style the most and we'll follow up with additional questions and
suggestions so we can pinpoint your look. We also list men's sizing in our
survey. There is a recent review on our marketplace from a male client if
Thank you for your interest!
Q: Do you charge if none of the items work for me? Aka, a styling fee?Asked by Melody K., September 2019
Thank you for your interest in our thrift boxes! You're guaranteed vintage
with our Vintage Box. However, it's only sometimes that we're able to
source vintage for our Thrift Box and Deluxe Box clients. However, you can
request that every box include vintage and I will try my hardest to find
vintage for you every month. Or we have some clients that subscribe to both
our Thrift Box and Vintage Box to ensure that receive vintage. There is a
$25 non-refundable styling fee that is paid for when you checkout (included
in the price). We refund $10 back for every item you didn't like in your
box. You also have the option for an exchange and we can include more
pieces in your next month's box if desired.
I’ve tried a few personal stylists / subscription boxes before and been largely disappointed by the results. (For context, my style is colorful, eclectic and a little oddball.) Enter Julia, who stared deep into my soul and understood that I was a gal in need of a vintage ice cream skirt (and two vintage sweaters and a fabulous dress and a bedazzled Tory Burch jacket, all pictured). She NAILED IT, and I couldn’t be happier.
Re: customer service: During the ordering process, I screwed up my CrateJoy survey, so Julia didn’t receive my specs or Pinterest style board, resulting in my first box being expertly curated, but not for me. Once we figured out what happened, she was quick to resolve the matter – even though it was my fault, not hers – which was super awesome and appreciated. In sum: A happy customer who cannot recommend this service enough.
This box brings something I’ve not seen with any other clothing subscription box yet, and that’s an option to get some vintage pieces from your favorite era! I love the idea of getting some 70’s style in my closet.
I just received my 1st box. It contained 2 tops, a pair of jeans and a dress. The items and colors are appropriate for the current season. My favorite item is the Lane Bryant jeans I received! They fit me really well and went great with the tops. The dress is very pretty, I love the little miniature rose pattern on it. I had one top that didn't fit me well and will be having to return it. The box even included a return shipping label which makes it really convenient if something does not work out.
I recommend on giving them a try. Snag a vintage piece you've been craving or get an outfit without the stress of trying to find something yourself. Plus, isn't it nice to have someone else pick out something especially for you?
I love my curated thrift box.
I wore the body suit, pants with suspenders, denim jacket and flower earrings. Love. My 18 old daughter loved it so much. It’s hers now. I love the black skinny jeans but, they are too large. I contacted support and received an email within one day. I returned them using the label that was included in my box.
[update, below] SO MUCH TO LOVE ABOUT THIS BOX! I can't say enough about it. Every box I receive is full of great quality, well-fitting pieces in exactly the styles, colors and sizes I love! The price point is incredible -- you'll not find a better deal anywhere. And the best part is it's great for the environment! This is a winning formula and I highly recommend working with Julia. She goes the extra mile to find items you love, launders and packages everything beautifully, and includes thoughtful styling tips or notes in every box that will inspire or make you feel great about each shipment. She's super responsive to questions and her communications always make me feel important. I have never been disappointed -- I look forward to my box every month - and by some magic, everything always fits! I've been telling all my friends and many of them have already signed up. Don't hesitate -- you'll love this. I've had many different subscriptions over the years and have quit them all over this one. This is hands-down my favorite and I plan to continue subscribing forever :) UPDATED: not sure why it says I've only been here a month but I've been receiving boxes for a year. Still love the service, products, mission. Still enchanted with the whole process. 100% recommend. Best fashion curation service around!
They hit the nail on the head love the items they picked out..if you like thrift clothes ...this is it!
The dress that was picked for me fit perfect. I'm very happy with it and will continue with my subscription.
I definitely recommend this box. Items are good quality and stylish. I am really happy! A wonderful surprise every month.
The box arrived really quickly, and even had a little handwritten note! ❤ I loved the pieces that I was sent. The items match my style perfectly, and best of all, they fit really well!!! (I'm always scared of sizing) The long cardigan is literally my favorite thing in the whole world. 😭 I think my only critique would really be that I hoped for more color variety, just because I already have sooooo much darker toned clothing. But I don't mind. I buy them for a reason! Either way, I can't wait to see how the pieces in my next box help me delve further into the styles I selected! Thank you so much!!!
I love getting things that I may not otherwise try. Some are hits, some are misses. But it is fun!
This is my review for just my first box and I feel like I probably need to try it out a couple times to get a really good sense of it!
For some reason, I was really excited to see what kind of packaging it came in lol. So I was a little bummed it was just a basic black plastic packaging. I guess I expected something a little more artistic.
I really do like the pieces in my package though. The skirt is great and exactly the type of thing I would love in my wardrobe! I have nothing like it yet. I was a little bummed about the top at first because it caught me as being quite basic, but after trying it on I realized I actually do like the cut and feel. It is really nice quality. The scarf that was included is a beautiful find but I am more inclined to use it as a decorate piece than wear it! So overall, I do like what I received and am looking forward to a couple more months of goodies arriving in my mailbox.
Thank you so much Sierra for this feedback. We will definitely make sure your next box is a little more artsy. I’m so happy you loved the bright yellow skirt though and that the Banana Republic knit top fit so well! Now we can get more fun pieces to build around your first box. The vintage scarf can definitely be used as a decorative piece on a coffee table or even as a fun ponytail/head wrap. We are definitely working on making the actual packaging more fun. We agree it isn’t really where we want it to be. Right now it’s just a compostable mailer that’s made out of corn starch so that it breaks down in landfills really fast. Unfortunately the company we order...
This box includes four curated pieces that can be worn together or on their own. If you have a birthday you receive five pieces instead of four! Sometimes if it's your first month you get a free piece as well. This is a November birthday box for one of our Deluxe clients. She selected the Minimalist style but this could also be considered Modern Sophisticate. It included two tops, a black knit and white woven, burnt sienna colored pants, a scarf and velvet loafers.
Boho or minimal style
Rocker or boho style
This is one of our 90s boxes that went out this month. It includes one carefully selected piece that's unique from that era. Value is normally between $25-$40. This client specified that she loved grunge and funky styles from that era. We also offer 90s minimalist looks too if you select that era.
This is one of our Deluxe clients that selected Librarian Chic as one of her style choices that we offer. This can also be considered Casual Chic or Modern Sophisticate depending on your specific style needs. Just select your style and we'll work with you to pick out the perfect look! The box included four pieces, this plum-colored trench with tortoiseshell hardware, a jewel tone blouse and grey leopard skinny pants with black leather boots (boots not pictured).
This can be considered one of our Librarian Chic styles or Boho styles. A 90's oversized sweater and satin maxi skirt.
This is one of our Thrift Box clients who selected Casual Chic as one of her styles. It was her birthday so we included a free mini 90s backpack purse since she specified in her style survey that she loved 90s vintage. This box included suede boots, an oversized 90s sweater, and backpack purse.
This was one of our new clients that selected Punk/Grunge as one of their styles. Since she was a first time client we included a free turtleneck with her 80s jacket. She specified that she enjoyed 80s vintage and punk t-shirts. Normally this box includes two curated pieces shipped to your door every month.
This is one of our clients that specified a Modern Sophisticate in her style survey. This box could also represent a Minimalist style as well. It included a printed blouse, slacks, a pretty white blouse, and a red holiday dress. All styles were shipped in our compostable mailer you see pictured here on the rack.
This is an example of our March 'Indie Grunge' look. We love to include vintage in our boxes, so this one included a few 90s pieces. The box includes four pieces, a lightweight flannel, black knit crop top, silver knit short sleeve top and Lee Rider denim jeans from the 90s (high-waisted and tapered).
This is an example of our March 'Minimalist' Deluxe Box. Our Deluxe Box includes four secondhand pieces curated according to your size, style, and fit preference. This is someone that loved flowy blouses, chose minimalist as her style and 'Classic Casual' as her secondary style.