The plant came broken & the dirt was opens nd half empty.
Trying to revive it but we’ll see ...
Hey there! Thank you for your honest review. We do our best to package our plants with care however shipping is out of our control. We absolutely understand the frustration though. We would be happy to give you 20% off your next box for your trouble. Our goal is to ensure you are happy with your purchase and will do what we can to keep it so. We just emailed you for your 20% off a future box and hope it will make up for your damaged plant.
Have a wonderful day, Nina
Due to no fault of the seller, the plant arrived in poor condition. It was obviously packaged with care, however, most of the dirt in the pot was gone and the plant itself was dry and many leaves had fallen off. I quickly re-potted the little plant but as of today, all the leaves have fallen off, it's just a stem. I don't want to give up on the little guy. If any one has any suggestions, please let me know.
I did contact the seller upon receipt and let them know what had happened. They offered me a discount on my next box, so I'm not giving up on my subscription now.
Hey there! Thank you for your honest review. We have found the issue with our shipping methods and are improving them every month. We appreciate your patience and have just given you 20% off your most recent box. Our apologies again for your unfortunate experience.
Thank you, Nina