Sadly, none of my succulent babies survived. The first one was probably in the best condition, and the last one which I recieved 2 days ago probably looked the roughest. I could tell they were packaged with care, so I wouldn't say that was the issue. On the bright side I got a couple adorable pots to use!
I'm so sorry to hear that your succulents didn't do well in shipping! We are working hard each month to improve our shipping methods and we understand that it is still in progress and we have a long way to go. We will happily send you replacement succulents if you'd like and a discount on your next box should you choose to keep your subscription. Thank you very much for your business and have a wonderful week!
I keep seeing all these beautiful plant pictures in the five star reviews, but this is what I got, and I’d have to say I’m a little disappointed and confused I guess 🤷♀️ I just don’t see how this is going to do anything if I plant it, it’s seems almost like a piece of grass, that is dead?
Thank you for your feedback! Your plant seems to have arrived damaged and unhealthy, and we would be happy to send you a replacement right away. We will email you shortly with details and a picture of the plant we will send you for you to confirm that it is a plant you are happy with. The new plant will be shipped within the next three days. We want to make sure that you are satisfied with your purchase and will do what we can to make it so.
Hope to hear from you soon!