My box was missing two pieces and was shipped late with no prior communication that there were delays. One of the two pieces was supposed to arrive later but I received my box nearly a month ago and it has yet to arrive so I doubt it will. I do not recommend this one, unfortunately.
Hi Kimberly! We are so sorry to hear of your disappointment. We had an unusual delay with that jewelry item but it has arrived and all was sent off with the monthly boxes for October. I have checked your account and see that you are no longer subscribed. We are sending your pair of earrings this week and do hope to see you give us another try soon. With Warmth, Alicia
Everything I received was totally precious and easy to fit into my style. I'm currently wearing the little crescent moon bracelet and do not plan on taking it off. There were some delays with shipping, however, I messaged the creator and they responded quickly with an explanation an I appreciate the transparency and communication. This was a little gift to me from me and I wouldn't definitely gift it to myself in the near future again.
Hi Maree! Thats wonderful to hear! We can't wait to get your next box of magickal pieces sent off to you. With Warmth, Alicia @ WO
Ok this box is an amazing deal! 3 jewelry pieces, a pin and a candle how could anyone be unhappy with that! I also was hoping for a quartz pendant and I got one of my first box! Everything in this box was also totally my style! I’m now even more excited for next months box now!
We are happy to hear Lauren! Thanks so much for taking the time to share your experience. Magickal wishes your way! A. @ WO
Gorgeous box and all the items were amazing quality. I received hematite earrings, fluorite rind, amazonite bracelet, a lovely onyx piece, turmeric tea, moon phase calendar for 2022, and a cute bookmark. Over all I'm very pleased with it. I just wish I could upload a few more pictures to show all the detail
Never received my order, when customer service finally got back they said they would send a new shipment, at this point that has obviously not happened. Reached out asking for a refund, which I have yet to hear back from. I was excited about this box but now I just feel robbed.
Hi Alicia, we hope this finds you well. We looked in on your account and the tracking shows that your package was delivered 4 days after this review. We apologise for the delay on this box getting to you but do hope you enjoyed its magick. We hope to see you back Alicia!
I really wanted to love this box. Witchy themed jewelry? Yes please!
Unfortunately I was severely disappointed when the very first item I pulled from the box was a pair of howling wolf earrings identical to a pair I bought for $1 off of Shein. The info card claims they're $12. No. They're identical to the $1 pair I already own.
The moon phase necklace is pretty but feels extremely cheap. $16? Highly doubt that. It looks like something I could get off of Amazon for around $4-$5.
The amethyst bracelet....$12? Um...doubtful. I guess if it was maybe handmade by a small business I could see the price tag, but honestly it seems like a steep price for something that is mostly string. It's pretty & well made, but I don't buy the price tag.
I will wear the necklace & the bracelet as I do like them. I will pass the earrings off to a friend since I already own the same pair. I'm just mad that I paid $25 for a box of jewelry that I could have picked out for myself much cheaper elsewhere. I have cancelled my subscription. So disappointed. Save your money. This subscription is not worth it.
Hi Michele, we are sorry to hear of your experience. Many items we send are handmade in house and we have never heard of the site you mention. We loved the wolf earrings and aim for stainless steel as often as we can due to its non-tarnish, lasting quality. The moon phase necklace you received was also made of stainless steel. Stainless steel generally has a nice weight to it so we were surprised at your personal observation of the necklaces weight but understand each person has their own measurement system. We curate aiming to add some magick for the everyday Witch at an affordable price. I am sorry this was a miss for you. Thank you for exploring Witchy One and we wish you...
Good products, disappointing and unresponsive customer service. I had to email twice when I didn't receive a shipment before I got a reply, and recently I requested to pause my subscription (due to extreme financial stress) and never even got a response, but was billed anyway and had to wait to refill a prescription because of that. Additionally, the previous month's box lately (past ~4 months) hasn't even shipped before I get billed for the NEXT month, which leaves a really bad taste in my mouth. When I first started getting this, shipments weren't so delayed but at this point, the frustrations aren't worth it, even if the products are great and I used to look forward to the box every month.
Hello Fuchsia, we are so sorry to hear about your experience but want to assure you that, should you re-subscribe, you would have a vastly different experience. We have created a new customer service response team and tighten up our shipping process. Thank you for your time with us and we hope to see you back!
This month sucked. Nothing I liked and crap quality products that I did get.
Hi Molly, I understand not everyone has the same tastes or appreciation. I am sorry to hear this was a miss for you. Wishing you all my best. WIth Warmth, Alicia @ WO
Can't get ahold of owner after multiple attempts, items are not worth what you're charged, and items are not as described.
Hi Catherine, I have checked in on our email history and I see one email from you in which you shared with us that you got a free extra box. Please feel free to keep the extra box. All items sent are shared in our box showcase on our cratejoy listing. Unboxing videos and social media postings make this evident. Wishing you all my best, A. @ WO
I am completely dissatisfied with my purchase. I still have yet to receive my box for June, and had to cancel my subscription so they would not continue to take money out. I reached out to the seller and they have not responded back to me at all.
Hello Jennifer, my sincere apologies for not seeing your email sooner. Please check your inbox. All my best, A.
I have recieved four boxes so fat and am waiting on the 5th. I adored the first two. The third was okay. The fourth was horrible. Packaging was awful and the fire earrings were broken. Well one of them was but luckily I was able to fix. However, that is not my biggest problem. Shipping is. I have yet to have a box actually ship out between the 14th to 18th. The box I'm currently waiting on had a packaging slip created and is still waiting for the product. This shipping label was created on June 22nd. It is now June 26th. This is unacceptable. I do enjoy this box. I like the little surprise every month however I will not stay if the shipping issue is not correct.
I really enjoyed this subscription so much that I kept it for almost a year however the last several months the shipping has been very slow as well as customer service. Hope this improves.
I loved everything in this box!!!! It’s like they knew exactly what I needed!! I wear every single item of the recent box every day! Such beautiful items that I’ve been really wanting!!
Yay Leah! Thats awesome. We look forward to sending more magick your way. Thanks for your support. :) With Warmth, A.
Seems to be going downhill. First box was great, 2nd just ok, 3rd junk. Jewelry broke within a few hours of wearing.
We are sorry to hear this was your experience. We have not gotten word of any other broken pieces but please do reach out and share with us what pieces broke. We will be glad to replace them. We hope to remedy this for you. With Warmth, Alicia @ Witchy One
The jewelry wasnt my style but everything was cute. Looking forward to next months box
I enjoyed this box,The earrings are my favorites, looking forward to my next one.
Thanks so much for sharing, Tammy. I loved the triquetra earrings as well. We appreciate you taking the time to write this. Blessings, A.
Cute jewelry, neat little stones. A cute little surprise every month.
I will leave it for review once I receive my item in response to the fact I received email and confirmation my item is on the way which I do appreciate
Hi Chris, I've sent the tracking info showing your box was sent off just a few days ago. We do hope she likes it. Please try to have a little more faith. The world needs more kindness. Witchy One is absolutely not a scam. We are a family owned business located in Southern NM. Many of the pieces are handmade by me in my little studio here nestled amongst juniper and pinon as far as the eye can see. Blessings & best wishes, A.
I really like this box. The packaging was spectacular. The dragons blood from the sage made a bit of a mess, but that’s to be expected, that didn’t change my mind about the box in the least. I got some really great jewelry and a beautiful card explaining everything included in the box.
Thats great to hear Stevi! Yes, that dragons blood sage seemed to cover our little studio in the woods by the time we were done packing all boxes :) Thanks for your support lovely!
I loved all of my boxes but I have not received my February box, nor my March box and my bank account was debited today again. I’ve left multiple messages and nobody has responded.
I am so sorry to hear that this was your experience. I have looked into your account and do see a package was delivered to you yesterday, shortly after you left this review. I do however see an issue with last month's box and I will rectify this today. We will send a replacement box for last months shipment. I do see you're still subscribed so I am glad to see we are delivering some good magick your way despite the hiccup. We appreciate you! Blessings, A.
I love this box. Unfortunately, I cannot afford to keep paying the $25 every month right now. But, I will subscribe again when I can.
I just received my first box, and love it! Definitely a great value, and beautifully curated items.
My favorite thing was the worry stone I have been wanting one and I got it today. It's a beautiful package 📦 I received a ring, a
beautiful bracelet, earrings, book marker and moon faze calendar . Thank you so much for the unique pieces you offer. I can't wait to subscribe again. This was a one time treat and I'm very happy with it, just in time for my birthday. Beautiful subscription box. Thank you 💕.
I love all the thought that goes into this subscription box, and all of the fine details
Hi Amari, we are not finding an account under your name. Please reach out to us at our support email so that we can look into this for you. Blessings & best wishes,