Hairstylist Club Box reviewsReviews
Write a Review2.8
Average Subscriber RatingLove love love
Sep 21, 2020
Aaron B.
Absolutely love this idea, the people behind it, the creativity, the feeling of opening a box with surprises!
Verified Purchase
Thank you Aaron! We LOVE that you LOVE our boxes as much as we do!
Amazing
Sep 21, 2020
Amanda B.
As a hairstylist I absolutely love receiving this box. Different hair lovers items every month. From shears, capes, hair clips , clothes and a ton of other cute hair themed items. This box is definitely worth checking out!!
Verified Purchase
Thank you Amanda! We are so happy that you are a part of our HCB Family!
Not good experience
Aug 09, 2020
Megan M.
I waited 2 months for my June and July subscription boxes. When I finally got them, they were the exact same so now I have 2 of everything. Also, in my opinion, the things in the box that I got were not worth the price. It’s a great concept but I believe it is being poorly executed.
Verified Purchase
Hi Megan,
I apologize for your experience. We definitely admit we had issues with our June and July boxes; most being out of our control. However, we are happy to announce that we are now shipping out of our home base warehouse! This has streamlined our process and shipping is running more smoothly. I do not see you have ever reached out to us, so please feel free to reach out to our support email with any questions or concerns. Thank you!
haven't heard a peep from anyone
Jul 28, 2020
Melissa J.
haven't heard a peep since i made my order... i have recieved 8 emails along with a different box i ordered on the same exact day... looks like i will be canceling and maybe fighting the charge as well.... :( disappointed
Verified Purchase
Hi Melissa, I am sorry to hear of your disappointment. We send notifications and updates out to all of our members. Please, if you decide to give us another chance, all you need to do is email any issues or concerns to our support email. We have a 48 hr turnaround time. We wish you all the best!
Buyer beware!
Jul 24, 2020
Brandie F.
Buyer beware! I've been charged twice and received nothing but emails stating they are having label problems that are supposedly resolved but my items still have not shipped according to the tracking number for USPS. Apologies mean nothing if you don't follow through with what you say. I've asked for a refund now twice. After the first time they wrote me and told me I miss understood. If you write them it takes them a couple of days to write back. Horrible customer service.
Verified Purchase
Hi Brandie,
I apologize for your experience. We did have an issue with our July boxes and we were very transparent and apologetic to our members. We sent out numerous emails and posted on social media of the delay and update info. I also believe you had some confusion of how the first box works; that it is ships the following month from the date of order.
This is explained in the product description when you order, on our website and I responded to your email with an explanation.
We have a 24-48 hour response time due to high volume, but we always respond, as we pride ourselves on excellent customer service. We apologize if you feel that was not what you were given.
Thank you for...
Bed experience
Aug 18, 2020
Susel A.
Super bad quality and cheap items;; be aware the items they send are very far from the ones they have post in pictures of past boxes at their website. I couldn’t use any of them
A waste of money
The company doesn’t accept returns
Verified Purchase
Hi Susel,
I apologize that was your experience. We know not all products in our boxes will appeal to everyone. We put a lot of thought and time into our boxes and are so happy that so many enjoy their monthly surprise! Our return policy is posted when you sign up in the product description and on our website.
We wish you all the best!
Disappointed with every box. Low quality
Oct 09, 2020
Chelly E.
Have been disappointed with every box. Apparently I signed up for a year. I can’t cancel and have never been able to get a hold of this subscription after the fact. Items have been poorly made not worth paying for. I have no use for all but maybe kinda one per box. Nothing has been better than anything I already have or use. PLEASE CANCEL THIS SUBSCRIPTION! It’s not worth it.
Verified Purchase
Hi Chelly,
Thank you for reaching out.
I see that you have found the cancel button; as your account has been cancelled.
There seems to be some confusion.
You have stated that you have a one-year subscription and you can't cancel. Also, that you cannot get a hold of us.
That simply is not accurate. You had selected the three-month term prepay and that is what you received and now that you have cancelled you will not renew on the next renewal. You may cancel at any time; as stated on our website.
Also, we have never received an email from you prior to today; stating you cannot find the cancel button. Which when I went to assist you; I saw that you had already found it. All...
Disappointing for a subscription box
Oct 05, 2020
Sara F.
As a professional stylist and a subscriber to many beauty box subscriptions, this box was pretty disappointing. The owner tries to private label each item “HCB”. The point of a subscription box is to receive brands in the industry and that exceed over the $39.95 price point. The only useful and impressive item was the round rainbow brush which was obviously the most expensive piece in the box. The items should all be professional products/tools. It’s less impressive to have no name/private label items than nationwide recognized brands that make a statement. The items in the box did not add up to the money spent. I also got the shear of the month box. Again, the shears were clearly produced from China and private labeled “HCB”. The gold looks dirty, unpolished and very dull. Not appropriate for cutting hair. Sorry for the harsh review and hopefully with time you create more vendor relationships to bulk up your boxes. As of now, I cannot recommend.
Verified Purchase
Unhappy stylist
Aug 11, 2020
Priscilla B.
Poor customer service. They really don’t a flip if you’re u happy. And frankly you can only use covid as an excuse for so long be fore it’s obvious that they need some quality control.
Verified Purchase
Hi Priscilla,
We apologize for your experience. We understand there have been shipping issues within the last few months due to COVID, USPS shipping errors/delays as well as changing our warehouse. However, our customer service is something we are very proud of.
I did review our emails and I could not find any from you. If you have a concern or would like to talk, please email us at our support email listed on our website.
Thank you!
Do not subscribe!!!!
Jun 18, 2018
Leighann B.
Buyer beware!!!!
I purchased a 6 month, one time subscription for my daughters birthday. This company auto renewed the purchase even though I specifically chose not to check the box to have it auto renew. I have screenshots of how I filled out the subscription and they claim ALL subscriptions renew so it doesn’t even matter what was selected. Terrible customer service.
90% of the products have been exceptionally cheap. Sizes are a joke. Material is thin and unusable. Shoes are Dollar General quality at best. DO NOT WASTE YOUR MONEY.
Verified Purchase
Loe it
Dec 15, 2019
Lynn A.
I look forward to my box every month! For the price I feel i get some really great stuff. I don't always love everything but it's worth the money. I have been receiving my HSCB for 2 years I highly recommend it.
Verified Purchase
Thank you Lynn! We are so happy you are a part of the HCB Family!
Hate it
Jan 08, 2019
Jennifer M.
Worst subscription box ever , I can do that with my cricut , for less and buy the brush from bueaty supply .
Verified Purchase
Love:) ❤️
Nov 16, 2017
Noelle R.
I love these boxes.. everything you need and want in every box... looking forward to getting more awesome stuff. They have done a great job putting them together and I can’t wait to get my next box... it’s like Christmas every month:)!
Verified Purchase
Very disappointed
Jun 11, 2017
Charlene H.
I thought for $40 this box would have something fun and useful for me to show off, instead it turned out to all be junk. Very disappointed and canceling
Verified Purchase
Nov 17, 2017
Amanda A.
Love getting the hairstylist club box!! It's all stuff I use!! It's like Christmas every month!!
Verified Purchase
LOVE LOVE LOVE
Nov 17, 2017
Jennifer G.
I have been beyond impress with what I have recieved in my club box the past few months. I literally stalk my email and tracking number for when it comes in. You can tell this company cares about their customers and puts alot of thought into these boxes. I am so glad I came across them on facebook. Keep up the amazing work!!
Verified Purchase
So much fun!!
Nov 17, 2017
Tasha K.
November is the first month that I have received and I am so excited to receive December’s box!! So happy that there are products out there especially made for Hairstylist.
Verified Purchase
Nov 17, 2017
Emily A.
I have been nothing but happy with every box I have recieved (3 so far). I would highly reccomend the hairstylist box club to anyone passionate about being a hairstylist! I absolutely LOVE it!
Verified Purchase
Horrible!
Apr 04, 2018
Tricia V.
Most products are cheaply made from China and smell horrible of chemicals! It is impossible to cancel! A lot can be purchased at Sally’s for under $6
Worst subscription ever and cost way to much!
Verified Purchase
💗💗💗💗
Nov 16, 2017
Sonia M.
Loving each box! I get excited every month to get it!. Thank you for creating this!! 💗💗💗
