Was really wanting to love this box but it was a terrible value for the money and very boring. I received 4 mini bottles of Bacardi rum, a single can of hard tea seltzer, sugar, and some powdered lemon. Really hoped this would be more interesting.
I ordered these monthly boxes as a gift for someone, however, was quite disappointed with them. There were no specialty items or ingredients, nothing exciting or exotic - most of the boxes came with small alcohol bottles & a mixer bottle (pre-mixed ingredients, not even fresh - could have just done a fresh juice at home and would have been much better) and a few pieces of garnish.
Even if you have no knowledge of cocktails whatsoever, I wouldn't recommend this box as your introduction - book a cocktail class or just take this money and spend it in a bar and you'll be way less disappointed.
The idea is great, however, the execution is quite cheap and sloppy.
This is the 3rd month of my subscription. The first 2 were amazing. Feb box was really really bad. I had 2 friend try it with me and all of us thought it was terrible. I did order prior to this another 3 months. I am not trying to be negative because I loved the first two. I just wanted to give feedback on the watermelon mojito.
Still waiting for the first delivery that was mailed out December 23! Can't even track where it is. HORRIBLE!!!!
Since I've not yet received my shipment, I can't attest to the quality of the product. However, I can attest to the quality of customer service that I've received....and that's been non-existant. The company does not utilize standard shipping companies like UPS, FedEx or USPS, but rather sends you a portal link with crazy information and unfortunately no valid tracking numbers. So, I have no idea where my box is and when it will be delivered. Upon contacting the company, they send an email with the same portal link that offers no valid information. In the age of customer experience wins, this company is a total LOSS!
Hi Meredith, Thank you for you review. We truly appreciate you bringing this to our attention. This is truly not the experience that we want our customers to have. Due to the volume of the holiday shipments via usual carriers, we opted to use alternative shipping partners to help us with our deliveries. This however did not alleviate some of the shipment delays and sadly our customers still experienced them. We agree that we should have given a heads up on what's going on and also provided you with an update. This shipment was already refunded to the account you used at the time the order was placed. Another email response was sent to you confirming this along with an automated email with details of...
Ordered for a birthday gift for my bf. They grabbed the $ from my checking Sept 3. Requested a birthday email to her on her birthday-Sept 7th. No email. Emailed the company several times. Finally responded after 2 weeks.
Still no gift to my friend. 9/27
She loved it. Such a fun fun date night.
I have been trying to figure out who the seller is. Somehow the address I provided for delivery is not accurate I have not received any crate. Very disappointing. Please give me instructions how to figure out WHO I can contact foe the whole process. Thank you
Hi Monica, Thank you for the feedback. We are sorry to hear that you had a bad experience with our subscription box. We shipped your December and January boxes and both are tagged as delivered by UPS. We have sent an email to you with the details of the shipments. The subscription boxes were delivered successfully to the address that was put in at the time of the order and we didn't receive any emails or calls informing us that the address was incorrect nor emails to let us know that they were never received. At the time of the order, an email of your order with the item and address on file was sent to the email associated with the account, as...
Been weeks and haven’t heard from the seller or received the gift. If you want good service, this is not it.
All the drinks were very similar ginger mule drinks. I thought each month would be different. Very disappointed
This box was sadly a huge disappointment. It was a gift for my brother n law and we ended up paying a 100.00 for three months (the package without the liquor). The first box came and was one mixer that looked artisinal but then a can of Dole pineapple juice (seriously a .99 cent can) and then dried pineapples. Just out of control not worth it, I'm honestly shocked that it even has as high of a review that it does on this site. Do yourself a favor and avoid buying this.
NEVER RECEIVED PRODUCTS. BUT I DID GET A CHARGE BUT NO ITEMS!!!! DON'T BUY THIS
I was so excited to try new and the first one they sent me was an Espresso Martini, and I hate coffee! I think the ones you send should be easy to adapt if needed like I could switch out a raspberry liquor for a blueberry. But what can I replace Espresso and iced coffee with?
We are so sorry about your less than enjoyable first experience with our box Crissy! We pride ourselves in giving excellent quality cocktails along with excellent customer service. We wish every box could work for everyone but that's just not possible no matter how tasty we think it is! Our CEO has sent you a direct message to make sure you leave with a positive taste in your mouth when dealing with our company. We look forward to hearing from you soon! And once again, our apologies.