Subscribed to this box at the beginning of May. As this was my first foray into subscription boxes, I sent an email asking if I would receive a box that month or the following month. No response. Sent another email asking the same question because again, I'm new to this whole thing and still nothing. I only received an email from Cratejoy when I reached out to them with the same general questions. Came on here today since Cratejoy was able to explain that the first box would be mailed out on 6/15 (today). Didn't see any tracking # in my account. Sent an email asking for the tracking # and explaining that I had sent numerous emails which all went unanswered. Said that if I didn't receive a tracking # by close of business tomorrow, I would be cancelled. Finally received an email asking me to cancel. Super classy. Instead of just providing a tracking number or even communication if the box was going to be delayed, they instead chose to cancel and refund my order. Works for me! Don't have to deal with an unresponsive person who doesn't communicate with customers. I'll take my money where it's appreciated to a company that actually knows and understands customer service.

Verified Purchase

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Well Curated

Dec 22, 2018

Scott W.

1 Review

3 Helpful Votes

Overall

First box was winter / Christmas-themed, starting with "Hogswatch" by Terry Pratchett, an absolute must-read, Both the candle and the bath bomb were high quality, long-lasting, and pleasantly-scented without being overpowering. The treats of both drinkable and edible variety were very tasty, and everything together brought about just the most relaxingly festive feeling I could have hoped for. (I work retail, it's the holidays. "Relaxing" is a luxury and hard to come by. Consider this high praise.)

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Fantastic Fun!

Apr 06, 2019

Christina C.

2 Reviews

2 Helpful Votes

Overall

I loved the quirky themed box I got! Truly genius! I enjoyed using all the products and loved how they all matched the theme. Thank you so much for this lovely way to pamper my mind and my body!

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Comfort.. ahhhhhhhh

Dec 23, 2018

Andrea O.

1 Review

2 Helpful Votes

Overall

This package was custom made for me and all of my quirky allergies. I couldn't be happier. Thank you so much!!!

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Ahhhh. Me time (mommy time)

Dec 22, 2018

Annette B.

1 Review

2 Helpful Votes

Overall

Loved this box. The spa products were all without funk. No sulphates, parabens, phthalates etc. I could use everything without cringing and truly relax. The book was great as well. I had the December box with the Hogsfather. Easy entertaining read that really offered some fun escapism ...

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Out of this world!

Dec 28, 2018

Molly M.

1 Review

1 Helpful Vote

Overall

I received the December box as a gift and could not have loved it more. This is a wonderful option for your own self care treat, or for anyone in your life that might need a pick me up. This box is really well put together and will definitely bring a smile and some much needed "me" time. So light that candle, make a cup of hot cocoa, drop that bath bomb into the tub and sink into a good book. <3

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