Q: I live in U.S.A. Will this subscription box ship to my home address in this country, or does it only ship to addresses in Australia and New Zealand? Cratejoy does have it listed as “ships to USA”.Asked by Rhynian Z., July 2020
I love in the states too. Yes, your box will ship to you but expect it to get their in about 1 1/2 months to 2 months. But it's a great box!!
Q: I ordered my box Feb 29 and I didn't receive any emails saying it was shipped yet. Just wanted to know if and when kit will ship? I'm just so excited?!Asked by Christina V., March 2020
Q: I live in the western hemisphere. is this box still ideal for me? Asked by Downjersey, February 2020
I'm not sure exactly what you mean by "western hemisphere", our planet is usually split into northern and southern hemispheres. We cater primarily to Australians and New Zealanders, but this is in tune with the seasons for anyone south of the equator in the southern hemisphere. I hope that helps :)
Q: I live in Italy, will it come to me anyway or shipping in the northern emisphere is a problem right now? Asked by Noemi V., June 2020
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To start, I ordered in August, expecting to receive a September box, but didn't receive my October box until after the full moon anyway, but to make it worse, it was a blue moon, super exciting because Halloween and I recieved a bright pink 'quokka moon' package.. bit confused as thought (with how money hungry the owner obviously is - ripping people off is not manifesting financial abundance 🙃) the owner would capitalise on that... I was aready charged for my second box but cancelled soon after seeing the quality of the items.. just received a BLUE MOON box for the 30th of November.... Where is the information coming from? That's a big mistake ?
Getting the run around - have received nothing. They want money for a 3 rd box today. Plus l paid for a mystery box weeks ago.... Still nothing.
Cancelling my subscription
I cancelled this box due to the poor quality of some of these products. I found better value buying stuff individually and better quality crystals else where. As an intro into witchcraft it was okay but you can find better. The intention cards though were gorgeous.
I've received three boxes so far and the experience has been... okay. This last box contained 2 items easily found on AliExpress making it very difficult to see how we get value for money in every box.
The shipping has been extraordinarily late with no explanation provided if you aren't a member of the Facebook group. I understand a pandemic is going on but maybe sending out a mass email apologising for the box being sent a month (!) late would help the delay go down easier as well as reduce the number of impatient queries. It also doesn't help that when people leave feedback in the form of a negative review it seems to be ignored by the business and generally attacked by loyal subscribers, which is not a good look. Everyone is entitled to an opinion and the opportunity to share their experience.
Customer service is SO important to any business, and just saying you don't have time for it isn't good enough.
That said, the artwork on the booklet is stunning, and the information provided is well researched. Generally there are one or two items in the box that are nice. This box has some real potential and I would like to see it improve but at this stage I can't recommend it.
As lovely as the items are in the boxes its just not affordable. Customer service isn't the best. I had three payments come out before I recieved my first box. I ended up cancelling my subscription because it was just ridiculous.
never received it and was charged a whole lot of money for shipping
Customer service is absolutely atrocious. Sometimes multiple payments can go out before your first box arrives. Trying to contact the owner takes a lot of work and the Facebook group for subscribers deletes anything negative that gets said. There's a lot of horror stories out there where the owner cant delete them. The product is nice though when the jars don't arrive open with herbs everywhere.
I've never had a subscription where they have been so generous!
You get a little surprise sent out to you a week before your box then you also get your box.
They always reply straight away if you have any queries and have a lovely little closed community which you can join on Facebook.
I chose the plastic free box and was pleasantly surprised with all the items and the environmentally friendly packaging.
Well sort out items with descriptions for purpose and intentions
Well done Antipodean witch!!!
Two words. Loved. It.
A very useful selection of herbs tailored for the start of spring, and some trinkets and accessories to go with them. Definitely would recommend this box for a beginner witch, but more experienced witches will find loads to love as well.
Shipping was a little late due to a supplier error, but well worth it.
This month we choose to focus on Romance -remembering that the feeling of mystery and excitement we associate with romance is something we need not look to others to supply - this month we are encouraged to discover our own romance, for ourselves. This box included all the elements needed for a Lammas / Red Moon Romance ritual - candles, incense, herbs, spell components and more.
Celebrating the Kangaroo Moon and Imbolg / Imbolc, this box was all about Prosperity.
Celebrating The Fish Moon of September and Ostara, this box was all about Happiness.
Celebrating The Pink Moon of October and Beltane, this box was all about Passion.