Q: I live in U.S.A. Will this subscription box ship to my home address in this country, or does it only ship to addresses in Australia and New Zealand? Cratejoy does have it listed as “ships to USA”.Asked by Rhynian Z., July 2020
I love in the states too. Yes, your box will ship to you but expect it to get their in about 1 1/2 months to 2 months. But it's a great box!!
Q: I ordered my box Feb 29 and I didn't receive any emails saying it was shipped yet. Just wanted to know if and when kit will ship? I'm just so excited?!Asked by Christina V., March 2020
Q: I live in the western hemisphere. is this box still ideal for me? Asked by Downjersey, February 2020
I'm not sure exactly what you mean by "western hemisphere", our planet is usually split into northern and southern hemispheres. We cater primarily to Australians and New Zealanders, but this is in tune with the seasons for anyone south of the equator in the southern hemisphere. I hope that helps :)
Q: I live in Italy, will it come to me anyway or shipping in the northern emisphere is a problem right now? Asked by Noemi V., June 2020
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Spent over $200.00 for two gift subscriptions that should have ONLY BEEN $50.00 EACH for a one time purchase. It has been over 2 months have received NOTHING. They NEVER answer inquiries. If you joing thier facebook group and complain, they block your comments. DO NOT ORDER FROM THIS COMPANY!!!!!
I was so excited about this subscription, that I purchased 6 months upfront! Whilst the booklet and theming is thoughtfully curated, getting the box a month late for all but 1 month in 6 has meant the only thing I could rely on with this subscription was it's unreliability. I understood there would be delays of imported goods to curate these boxes (due to the 2020 pandemic) and was hopeful the business could future plan after a couple of months as other small businesses had done (I subscribe to others). Sadly, no and the quality and quantity of the contents in the boxes also took a downward turn. If you are a planner or someone who struggles to accept the uncertainty of their purchases actually arriving, then this subscription is unlikely to be for you.
Paid for 12 months boxes in February. Its now the 12th of April and I have not received a box. Nor have I had any response when asking why I haven't received anything.
Honestly, this is beyond disappointing. It’s one thing to have received previous months packages the day after the full moon, but for this one to have been SENT the day after the full moon is a disgrace. It seems to me like you’re operating beyond your means because I’ve never once since November received a box within a reasonable time frame, and I’m so glad I’ve cancelled my subscription because it’s such a disappointment. The full moons are on a pretty set time frame and pretty well calculable, I really don’t know how difficult it is to get your stuff sorted and sent out at the beginning of the month instead of the end of the month. Really disappointing, such a waste of time and money. I look forward to receiving March’s full moon ritual maybe in time for April’s full moon, but more than likely not.
Very late with delivery. January box was meant to be sent in December, in time for the January moon. It wasn't packed and sent until the end of January and I received it early feb. Not much in the box. I estimate the value to be $20 at the most. Not worth the cost and waiting so long to get the box. 1 item was also missing. Very disappointing
To start, I ordered in August, expecting to receive a September box, but didn't receive my October box until after the full moon anyway, but to make it worse, it was a blue moon, super exciting because Halloween and I recieved a bright pink 'quokka moon' package.. bit confused as thought (with how money hungry the owner obviously is - ripping people off is not manifesting financial abundance 🙃) the owner would capitalise on that... I was aready charged for my second box but cancelled soon after seeing the quality of the items.. just received a BLUE MOON box for the 30th of November.... Where is the information coming from? That's a big mistake ?
As lovely as the items are in the boxes its just not affordable. Customer service isn't the best. I had three payments come out before I recieved my first box. I ended up cancelling my subscription because it was just ridiculous.
Getting the run around - have received nothing. They want money for a 3 rd box today. Plus l paid for a mystery box weeks ago.... Still nothing.
Cancelling my subscription
I cancelled this box due to the poor quality of some of these products. I found better value buying stuff individually and better quality crystals else where. As an intro into witchcraft it was okay but you can find better. The intention cards though were gorgeous.
I've never had a subscription where they have been so generous!
You get a little surprise sent out to you a week before your box then you also get your box.
They always reply straight away if you have any queries and have a lovely little closed community which you can join on Facebook.
This month we choose to focus on Romance -remembering that the feeling of mystery and excitement we associate with romance is something we need not look to others to supply - this month we are encouraged to discover our own romance, for ourselves. This box included all the elements needed for a Lammas / Red Moon Romance ritual - candles, incense, herbs, spell components and more.
Celebrating the Kangaroo Moon and Imbolg / Imbolc, this box was all about Prosperity.
Celebrating The Fish Moon of September and Ostara, this box was all about Happiness.
Celebrating The Pink Moon of October and Beltane, this box was all about Passion.