Delivering personally curated, hand-selected prints from around the world!

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Art Crate reviewsReviews

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7

Don't use Art Crate!!!

Feb 02, 2021
Divya S.
1 Review
2 Helpful Votes
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I have waited weeks for an email back with many attempts to try and get in contact. I paid for two more prints that I have not received curations for since December!! HORRIBLE CUSTOMER SERVICE!! I want my money back, but nobody will respond to my emails!! This is a SCAM!!!!

Verified Purchase

Poor. Spend your money elsewhere.

Yesterday
Jeffrey L.
1 Review
Subscribed for 1 month
Overall

Horrible customer service. Lack of communication and broken promises. DO NOT USE THIS SERVICE.

Verified Purchase

Charged twice with no artwork

Feb 02, 2021
Chauntelle J.
2 Reviews
1 Helpful Vote
Subscribed for 5 months
Overall
Shipping
Quality
Curation

I'm really disappointed that I was charged my Art Crate subscription on January 2nd and received no email from Art Crate to select my artwork for the month of January. This morning I was charged for the February Art Crate. This means I've been charged twice for a subscription with no product from the previous month.

Verified Purchase

one-trick pony!

Oct 11, 2019
Tisha B.
1 Review
5 Helpful Votes
Subscribed for 4 years
Overall
Shipping
Quality
Curation

I really wanted this to be what I imagined this! While this was great for a couple of months, after that it seems to be stale or recycled of the rejected ones. I would either skip months, pick out items for gifts (which I barely gave) or just pick the best of what was offered after getting a new pick to get over the process and see if there were something new in the next month. Unfortunately this didn't come. As many times I skipped months, tried getting new offerings, showing pictures of what I liked by descriptions of store esthetics, pictures, color combos or instagram. This didn't help. After a while, I was frustrated. I cancelled my box subscription multiple times, and they kept charging me and without a curation, they ignored my numerous emails on getting art or a refund, stopped email me pictures and never sent me art. As I said I enjoy some of the art, overall what a waste of money. You will settle or overpay in my case with nothing to see. Go find a local artist, or indie store. You'll know who it's going to and appreciate it more in the long run.

Verified Purchase

Love art crate!

Apr 21, 2016
Anna R.
1 Review
3 Helpful Votes
Subscribed for 7 months
Overall

I have loved every piece of art that I have received from art crate. When people come into my home they say they feel like they are in a HGTV show and I know it is because of my diverse and awesome art collection. I loved how with art crate you could change your sizing preferences at any time so it was easy to get a variety.

Verified Purchase

Great product

Mar 06, 2020
Gwenda
2 Reviews
1 Helpful Vote
Subscribed for 11 months
Overall
Shipping
Quality
Curation

I really enjoyed receiving the art prints from Art-crate. Their customer service is great. Rachel was a tremendous help when I had questions. I recommend Art-crate to anyone wishing to break out of their art print rut.

Verified Purchase

Home art made easy

Apr 27, 2016
Chelsea
1 Review
4 Helpful Votes
Overall

I've been using Art Crate for a short while now, and have received and hung a few pieces of art throughout my home. I love the idea; I think they have a great business model.
Upon joining Art Crate, I was set up with a curator named Rachel. She's been a wonderful curator, and I've really liked almost 90% of the things she's sent me. Rachel has really taken the time to understand my tastes and is constantly working with me to make sure the art she sources for me is spot on. The art has always arrived on time, and Art crate stands behind their perfect print promise. One piece I wasn't quite sure about when I was holding it in my hands. Rachel sent over free return shipping labels and curated a new piece for me. The new piece she found is my absolute favorite! I would definitely recommend Art Crate to my friends.

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