Baby Your Hair
Questions
Q: When is my subscription billed?Asked by Christopher C., September 2020
Thank you for your interest! You are billed immediately upon your purchase, and your box is shipped within 24 hours of your order. We hope this answers your question, but if you need additional information before purchasing, please do not hesitate to contact us! Thanks again for your interest and we look forward to shipping this box to you or your gift recipient!
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
Q: What is the last day that I can subscribe to get this month's box?Asked by Christopher C., September 2020
Thank you for your interest in this month’s box! The last day to subscribe to our box of the month, to receive it before the month ends, is the 20th of each month. Thanks again for your interest and we look forward to shipping this box to you or your gift recipient!
Baby Your Hair reviewsReviews
Write a ReviewDefinitely not recommended
May 20, 2020
Faith M.
I have been charged twice now. I have not received anything from this seller. I messaged the seller. I still haven't heard from them. Needless to say, I cancelled my subscription.
Verified Purchase
Thank you for your review. We take customer satisfaction seriously and are glad to hear from you! We apologize for the inconvenience you've experienced due to technical and Covid-19 shipping issues. Nevertheless, we appreciate your patience and understanding and the opportunity to refund both charges.
Thanks again for selecting our company! We strive to provide excellent customer service in a timely manner. We have notified the appropriate department and our team is already working actively to resolve any future issues...and we'd love the opportunity to regain your trust again at Baby Your Hair.
Our Deepest Apologies & Warm regards,
Baby Your Hair
Customer Service Department
