Q: how many items you suppose to receive every month on 5.00 dollar /month i received last month one small size card, Asked by Maha S., September 2019
Hello, Maha! Thank you so much for being a You Matter! Customer. The option you subscribed to for $5 month, is the You Matter! Card, where you receive a hand written card to encourage someone who's feeling down. We appreciate your support of our mission to spread happiness and kindness to others.
Q: I just ordered however its a gift and I didn’t put the correct name. How can I correct it?Asked by Clover H., March 2021
Good morning! You can login to your account to make that change, or email the name to us and we can change it for you. Thank you!
The You Matter! Box Team
Q: Hello, how can I connect with you to put items in your box?Asked by Robyn K., October 2020
Hi, Robyn. Send us an email at info@youmatterbox dot org.
Q: Is there a size chart?Asked by Cheryl M., February 2020
This is such a fun box to get in the mail. It's full of fun things that make me feel special. I get so excited when I get the email that it's been mailed and can't wait until it arrives. This last month (June) was wonderful, I love all the things in the box and can't wait until the next one arrives.
Super cute box! I loved how every item in the box is super useful!
I'd give this a five star rating if one of the items in the box hadn't been missing. My son compulsively looked for the dolphin that was listed as an included item on the card. If possible we would love to receive that item so I can come back and update the review! The package was truly a pleasant surprise to my son. It's hard to gauge him sometimes but although his reaction (or lack thereof) was not what I expected it to be I still think it did him some good hear that myself as well as others thought that he was amazing. He is encouraged daily but I think a different form of encouragement and acknowledgement can do great things!
******5 STAR UPDATE!!!!! After reading my posted review, a representative reached out to me, apologized for the missing item, and offered to have it shipped to us free of charge. I believe we received it within that same week. I know it's being used because I find it in the dryer at least once a week. Thanks again!!!
I bought this subscription for my daughter who has daily struggles with anxiety and self love. Getting these packages in the mail each month really lights her back up and puts a smile on her face. even though the contents aren't big extravagant items she loves each one as if they were because the content truly are a priceless gift to remind my daughter that she is loved and she is important. Thank you.
I get the envelope subscription. It is a nice, affordable way to support someone who needs to know that they are special. I have been very pleased with the contents and the reminders for taking positive steps towards a positive life.
This box wasn't worth waiting for. I was excited to have something uplifting and it was cliche and a lot of cheap paper products. I didn't feel like I mattered.
Hi, Valerie! First, we want to thank you for taking the time to leave a review. We are so appreciative to receive feedback. It helps us to improve. We did just want to address your concerns. You subscribed to the mini pack for $15, which does have fewer items than the box. You should've received a backpack or tote, a coin purse or bag, "Live Happy" cards and an activity. The cards, activity, and the insert are the only paper products you should've received. Your comment "a lot of cheap paper products" is concerning. If you received more than what is listed, please let us know and we will certainly fix it! You DO matter!
My 17 yr old daughter was going through a difficult time when I came across the You Matter box. I thought it would be perfect for her. I was right! It helped give her the messages that she needed to hear - SHE matters, she is important, she is loved. She loved everything in the box and it was all good quality. Her favorite were the hand written personal notes - on a card and on a chalkboard. That was a wonderful touch that made her feel extra special. This box is great for all ages and really gives the message that, yes, YOU matter! We will order again and recommend it to anyone! Thank you for having a box with such a positive message.
I purchased the pack for my niece, who is having a tuff time starting high school. So far the pack has had items that she loves and uses. She always has a smile on her face when it arrives, even before she opens it.
Love this box! I was very happy as was my 10 yr old daughter who this was for.
little but encouraging
Our September box was all about emphasizing how mental health is just as important as physical health. Let's get healthy! Items included: headband, hint water, travel cup, sand timer, wall sticker, bath salt, and affirmation card.
Items included: tee shirt, necklace/bracelet, coaster, enchanting dolphin, happy notes, and mail 'em forward activity.
Our April Box was focused on staying mentally and physically healthy. Mental health is just as important as physical health!
Our Thanks and Giving box included: tee shirt, wallet, lotion, stickers, ornament, and Fill-in-the-love book.