Q: I am eyeing this for my daughter in college. Is it possible to have it shipped with college schedules in mind? There are the usual breaks, and her dorm address will change in the fall. Thank you!Asked by Laurie S., December 2019
Absolutely! You can change it from your account or email us with the new address when it changes and we'll reroute it! Thank you for your interest.
Q: Is this box gender neutral? Or more for girls?Asked by Aislinn O., November 2019
Hello and thank you for your question! When you order, there is an option to choose whether the recipient is a boy or girl. There are gender neutral items, as well as gender specific in the box.
Q: how many items you suppose to receive every month on 5.00 dollar /month i received last month one small size card, Asked by Maha S., September 2019
Hello, Maha! Thank you so much for being a You Matter! Customer. The option you subscribed to for $5 month, is the You Matter! Card, where you receive a hand written card to encourage someone who's feeling down. We appreciate your support of our mission to spread happiness and kindness to others.
Q: Is it possible to get a this subscription with a YS or YM size?Asked by Jennifer B., June 2019
Yes, it certainly is! We do offer youth medium.
little but encouraging
This box wasn't worth waiting for. I was excited to have something uplifting and it was cliche and a lot of cheap paper products. I didn't feel like I mattered.
Hi, Valerie! First, we want to thank you for taking the time to leave a review. We are so appreciative to receive feedback. It helps us to improve. We did just want to address your concerns. You subscribed to the mini pack for $15, which does have fewer items than the box. You should've received a backpack or tote, a coin purse or bag, "Live Happy" cards and an activity. The cards, activity, and the insert are the only paper products you should've received. Your comment "a lot of cheap paper products" is concerning. If you received more than what is listed, please let us know and we will certainly fix it! You DO matter!
I'd give this a five star rating if one of the items in the box hadn't been missing. My son compulsively looked for the dolphin that was listed as an included item on the card. If possible we would love to receive that item so I can come back and update the review! The package was truly a pleasant surprise to my son. It's hard to gauge him sometimes but although his reaction (or lack thereof) was not what I expected it to be I still think it did him some good hear that myself as well as others thought that he was amazing. He is encouraged daily but I think a different form of encouragement and acknowledgement can do great things!
******5 STAR UPDATE!!!!! After reading my posted review, a representative reached out to me, apologized for the missing item, and offered to have it shipped to us free of charge. I believe we received it within that same week. I know it's being used because I find it in the dryer at least once a week. Thanks again!!!
I bought this subscription for my daughter who has daily struggles with anxiety and self love. Getting these packages in the mail each month really lights her back up and puts a smile on her face. even though the contents aren't big extravagant items she loves each one as if they were because the content truly are a priceless gift to remind my daughter that she is loved and she is important. Thank you.
I get the envelope subscription. It is a nice, affordable way to support someone who needs to know that they are special. I have been very pleased with the contents and the reminders for taking positive steps towards a positive life.
My 17 yr old daughter was going through a difficult time when I came across the You Matter box. I thought it would be perfect for her. I was right! It helped give her the messages that she needed to hear - SHE matters, she is important, she is loved. She loved everything in the box and it was all good quality. Her favorite were the hand written personal notes - on a card and on a chalkboard. That was a wonderful touch that made her feel extra special. This box is great for all ages and really gives the message that, yes, YOU matter! We will order again and recommend it to anyone! Thank you for having a box with such a positive message.
I purchased the pack for my niece, who is having a tuff time starting high school. So far the pack has had items that she loves and uses. She always has a smile on her face when it arrives, even before she opens it.
My 9 year old daughter has been receiving You Matter boxes for several months. She likes some boxes better than others, but every box gives us the opportunity to discuss self care. We enjoy taking time together to discuss the activities & items. It’s a hit for us.
I got this box for my daughter and she loved it. I didn't get to see much of it she was in a hurry to dig in but I bought this box as a gift and when you do that it asks you if you want to leave a message for that person, so I filled it out but when I seen that it was a card handwritten it just melted my heart absolutely made this box to me worth every penny. I will definitely be keeping this box as long as she wants it. Thank you!
I thought the price is too high for the little you get.
Our September box was all about emphasizing how mental health is just as important as physical health. Let's get healthy! Items included: headband, hint water, travel cup, sand timer, wall sticker, bath salt, and affirmation card.
Our August box was all about self-care. Items included: tee shirt, lunch sack, bath bomb or bath salt, a sticker, and affirmation card. Self-care is not selfish.
Items included: tee shirt, necklace/bracelet, coaster, enchanting dolphin, happy notes, and mail 'em forward activity.