Q: Are you able to cancel your subscription or are you in a contract? Also what if the clothing doesn’t fit, are you able to exchange? Asked by Trisha G., June 2019
You can cancel at anytime by going to your Cratejoy account section. And if the clothes don't fit, just email the seller and they will try their best to accommodate!
Q: How do I return my joggers for a smaller size?Asked by Andrea C., September 2019
It is obvious a great deal of time and effort is put into the careful curation of this box monthly. Each month there are always new products and I've been able to expand my horizon of products I use because of this. Super stoked to receive my monthly box, a much needed motivational push.
Waiting every month for my "gifts". Love the box,especially when there is bra,hoodie,skipping rope,shorts 😊 would like to see more snacks to try and more cosmetics like cleaning and cream products
I canceled my subscription because I wasn’t loving some of the clothing that I received, wasn’t sure if it was worth the price, anyway, the cancellation went so smooth!!! They responded right away, offered to send me a new bra, new size, didn’t give me any grieve about canceling..... I almost want to sign up again. Great customer service!!
Good items every month, although I wish every month included a tank or tee of some kind.
The July box was a COMPLETE letdown. A halter top sports bra was included in this box, I don’t know a single person who would preform any sort of workout in a halter top style bra, this provides very little support during dynamic movements and will likely lead to neck pain and possible injury. This was a HUGE oversight. This was the big ticket item in the box so that was incredibly disappointing. The box also contained a “waterproof” bag with the cheapest plastic zipper available that won’t keep any amount of moisture in or out of the bag. To round it out they threw in a random beverage cozy and some electrolyte replenish mixes. I’ve already cancelled my subscription so I’m not let down again.
For 49.99/month I expect a lot out of a fitness box. The sports bra was nice, but it retails for $36, and the other items in the box were samples, not full sized. Customer service was responsive, but seemed unorganized. I had to ask for the tracking number, and ask again for the carrier.
In my opinion, there are other options that give you better bang for your buck.
I loved this box and wished I could keep my subscription, I just cant justify the $50/month for it. There's some great gear, and great samples, I just wish there was more for the price!
I've had three boxes from barbella, February, March and April. The box is poor quality. The clothing feels cheap and the box is filled with coupons that you can find anywhere. The best thing I've received in the box is the Hip Circle which is only a $25 value. Supposedly the joggers are a $50 value and there has been so many complaints of them falling apart already. The bag from Aprils box is a $45 value. Yeah right. The bag is a joke. I understand that there was a fire that month and the original bag was ruined but instead of finding a cheap piece of crap maybe find something else that's worth that value or send out the same bag remade later. I'm just super disappointed that I wasted my money on this subscription box. I originally ordered because I saw they had a chestee box and an exo box and even an unbroken designs box. These past few boxes make Barbella look like a completely different company compared to those boxes. Hopefully they step up their game in the future.
I was only okay with the first box i received. I really do like the top and have worn it a couple times, but a jumprope, an okay quality fanny pack, and some snacks were kind of lame. I also subscribe to buffbox women, and have been more impressed with that, getting brands like Reebok and Underarmour, as well as tonnes of samples and quality workout geer.
BarBella Muscle Hoodie, Fuel Clothing Socks, BarBella Lifting Straps, Lion Strong Hat, Cyclone Cup, Gym Hair Spray, RXBAR (Total Value: $94)
PM Fitness Co Speed Rope, BarBella Tie-Back Tank, BarBella Floral Fanny Pack, Formula O2 Drink (Total Value = $90)
OGNTN Weight Vest, Crops & Cleans, Buff Bake Nut Butter, Thumbs Up Tape, Good Wipes Body Wipes (Total Value = $122.47)
We put together this box as a reminder that rest days are extremely important and should be part of your weekly routine. This box includes your recovery day essentials so you have everything you need to RELAX! SNEAK PEEK: Say hello to the jogger you will find yourself grabbing day after day when you want comfort and style in thus exclusive Seafoam color. With four pockets, extremely soft material and a fitted cut, these joggers will definitely get their use!
Our October box is in support of breast cancer awareness along with women empowerment! We've put this box together to inspire you to embrace your inner Lioness with our exclusive open back Lioness top by Femme Royal along with gear by ExoSleeve and some self care products! Come join the Barbella Fam and Subscribe today!