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I am reading all these reviews below, and feel like no one has given this company a chance. Bare Terre is Great! When has anyone received a box they loved each time? I know have received boxes from other companies that I have hated and others that I have loved.
I have been receiving shipments from Bare Terre since they first started, I was originally receiving it straight from their website before they joined with cratejoy and once my sub was close to being finished I joined here, I ordered one year and this month was my last one from their website until I begin to receive straight from here.
Some products I have never heard of so I use GOOGLE to search, i recommend this for everyone. The purpose of receiving these boxes or packages is so discover new products that we normally wouldn't use or test out.
My suggestion to all would be to give small companies a chance before you jump to conclusions and talk badly about them, sometimes it takes up to 3 tries before you truly love them, or you know you totally hate them and you move along to the next SUB, that's what happened to me and I discovered Bare Terre on instagram and fell in love.
YOU ROCK BARE TERRE!!!!
Awe, Thank you for the kind positive review.
Love the products!!
I can't believe my eyes reading these awful people and their reviews. Yes I received my order with delay but this is Canada Post's fault and not Bare Terre. The value of the products is much more than what I paid and I'm so happy with my purchase. Thank you Bare Terre
I ordered a limited edition box. When it arrived the box was badly damaged and had been taped and elastic banded together. I immediately took pictures to send to the owner. I listed everything that was in the box for the owner as well so she could tell if anything was missing. She replied quickly and is sending me the 3 things that were missing. The box was damaged and the products missing after they left her, I think the customer service is great. I didn't know all the products so I did some research online and found out that they are high quality items. I am very pleased with the service I have received.
Here's an updateTook 3.5 months to ship the item. She blamed Canada post, yet sent them on a friday and we had them on Tuesday (I wonder if she is ashamed at all-she even posted on her social media that Canada post is lazy and not doing their jobs, yet when she finally got her butt to the post office and shipped an item they had them delivered within 3 business days. It was non stop lying and BS with her, Stay away. She only shipped my items when I told her I was going to report the payments to Visa and posted negative reviews. And then she sent me snotty emails about how she's a one woman show and I should have given her a chance. UNBELIEVABLE I got two as a gift and one for myself and not only were they not worth it, but the wait and the lying was so disappointing. Steer clear, she may not be in business much longer. Note I'm not the only negative review. Check out her instagram where she is blaming Canada post striking workers (who had no or very little delays) for her failure. When she finally sent me tracking numbers, they gave away that she had not sent the items in October or November (as she claimed -all by email, I have the proof-ignore any response she gives here) and that she sent them 3 days before I received them nearly 3 months after I paid for them....
First off I would like to say, that a lot of the positive reviews are doubles. (scroll through and notice the names) Any one thinking about signing up, please take note of all of the one star reviews. Nothing but a terrible experience. I truly feel like this company is a scam. 100 percent took advantage of the Canada Post Strike as an excuse to do shady business. I have paid for September, November and December boxes before cancelling. Today (Feb 21st) I received Septembers 'box". I use "box" in quotations bc it was a bubble envelope with three dinky products in it. I launched a complaint with Cratejoy in almost 2 months ago waiting for a refund!
A gift from my partner and it is the best gift I could receive. I have been receiving the boxes from Bare Terre for 6 months now and I recommend them to everyone :-)
Thank you Bare Terre for the amazing products <3
I ordered a 3 month subscription in November as a Christmas gift for my mother who. She never received the box until a week after Christmas (was supposed to ship between the 14 and 20). The owner kept on blaming the Canada Post mailstrike for the delayed delivery and would not present a tracking number or reference number to me so I could personally contact Canada Post.
My mother eventually recieved her first box which was quite minimal. Mostly sample sizes products.
They state on their website that boxes will be shipped between the 14 and 20th of each month but according to the latest email it wasn't shipped until the 24th.
On top of that I recieved another email today notifying me that they are suspending the shipment of boxes until April. That means my mother will not receive her 3rd (and final) box until April instead of February.
There is something clearly wrong with this business which is too bad because it is a great idea. I hope my mother does receive all 3 boxes that I have paid for.
BareTerre has been a scam. Ordered months ago and have yet to see a product. Lacking customer service. I believe they are scamming customers. Do not buy this product, especially if you hope to see anything in return.
Hi Christina, Sorry you are unhappy, we have provided you consistent customer service, responded to your emails immediately and provided you with tracking information for your boxes. Unfortunately, with the postal strike that started in October and continued to December, we are unable to speed the process up for deliveries. We hope you can understand that this is not usually a regular occurrence, just an unfortunate one with the timing. Happy Holidays and we hope when your box does arrive you are thrilled with the goodies inside.