I purchased this subscription bc I love supporting Canadians and small entrepreneurs/businesses. The subscription was ideal for my daughter as a Christmas gift. What a mistake.
I ordered in November and have only received one box to date with 3 of 5 items being stuff I could pick up at walmart or dollarama. A wet n wild eyeshadow?!? Really?!?!?
I contacted the seller several times - she did respond within a decent time frame - but never with a solution - only to use Canada post strike as an excuse each time. As an employee of Canada Post - I can clearly call BS!
DO NOT WASTE YOUR MONEY!
My box was damaged during shipping. I took pictures of the box to show the owner and then the post office (at their request). I told the owner what objects were in the box and she noticed that I had three things missing. She immediately sent me the objects. I was impressed by the quick responses to my emails and the willingness to fix a problem that was not made by them. I have never had to deal with a damaged parcel or missing objects so I am not sure what the protocol is, but I know the time and consideration I received was exemplary.
Thus entire experience has been a complete disaster. I bought this as a gift for my daughter in law. The first box took over 2 months to arrive. The second box did not arrive in a box as described. It came in a bubble wrap envelope with 2 products! The first product, a lotionhad opened in the envelope, the second product was a minuscule tube of something. I emailed the company and was told the lotion was a ‘kniwn’ problem if exploding in shipment and it would be replaced. I questioned only being sent 2 products and really never received a good answer. DO NOT ORDER
The pics online are NOT true of what you receive! Completely disappointed!