Q: Why do all non verified reviews appear to state the same thing that is jot actually inline with what the box includes?Asked by Erika M., January 2021
In response to your response:. I only want the products delivered as advertised. If something is missing I want it replaced without a repeate excuse of lost in the mail multiple months in a row. You stated “let your little buddy know his friend is on the way!” And I did. I let my four year old know and he waited. And again was let down. I subscribed to bring my son joy in a difficult time. Not sadness. Imagine...
Q: Why do they punish subscribers children by refusing to send boxes when someone reviews reflecting that they do not provide items as advertized?Asked by Erika M., January 2021
It is so unfortunate that you are the only customer to have such an experience. Thank you for all your negative feedback on all of Bathing Buddiez platforms. Your hard work defaming our brand did not go unnoticed. Tearing down small businesses for small mistakes is very heartbreaking. I'm happy to announce that we have upgraded our brand from all aspects and our future valued customers (adults and children) will see how much love and time was put into their boxes. God bless you.
Q: Why are they able to delete negative reviews to appear as if ratings are higher?Asked by Erika M., January 2021
While that would be an awesome feature, there is no such way we are able to delete negative or positive comments.
This is a great gift for the little ones. She was SUPER excited about. Will be ordering again.
So glad your little one LOVED our Buddie Bombz Box! Thanks for the pics! So happy they were happy! You'll be further impressed with our new packaging!
I honestly almost didn't follow through with this purchase when I realized shipping was $8 each month... I'M SO GLAD I DID!! The packaging is very personal, making it obvious that you're helping to support a very committed small business, and the items are nice quality! I was actually blown away at how many toys we received in the box-- I just kept pulling more and more out! This is definitely a subscription that I'll keep renewing!
We're also so glad you went with your instincts! Thanks for the great feedback! Stay tuned and continue to grow with us! You'll be more and more impressed as the months go by! We can't wait to keep you impressed!
My nieces and nephew absolutely looooveee Bathing Buddiez product. Bathing Buddiez has created such a fun & educational bathing experience for toddlers. Thank you for such an amazing creation I will be shopping again and I recommend that others shop with Bathing Buddiez also.
We're so happy to help keep you the World's #1 Auntie! Thanks for your support! Stay tuned for more Bathing Buddiez fun coming your way!
My son loveeeeeeees being a bathing buddie he can learn while bathing and playing, it’s very interesting to watch a 9 month Old in awe of bathing!!! Thanks for the experience
Wow! Your little one is officially our youngest Bathing Buddiez to date! He's got to be a BOSS! Thanks for your support! We're looking forward to supporting and growing with him for months and years to come!
*update* the company uses the excuse of “it got sent back* BOTH times they “replaced” missing items. They refunded me PART of the subscription and then decided to deny my child future boxes because I left a bad review. So BEWARE if you are unsatisfied and leave a review as such they will unsubscribe you. Do you feel comfortable buying from a company that bullies clients into good reviews?
Does not consistently come with a “buddy”. Quality is an issue and you are left tracking down the company and they tell you how they will fix it without follow through until you nag them. Basically if your ex husband were a subscription box 😹 misleading, reviews seem staged (what is educational? We have gotten nothing educational so far), listing is inaccurate, communication is lacking. Didn’t give it minimum starts solely because its a great idea, just terribly executed. Also they do include good bath bombs, the price is reasonable. So just keep expectations low
I am so sorry that you feel so strongly about this. While your review is NOT positive, I still value your opinion. As you personally know, I have TRIED AND TRIED to accommodate you. While I can fix most things, I cannot fix them all. After you have gone on our Facebook and made negative reviews, asked over 3 negative questions, and have emailed me continuously (even after I have tried to relieve you of these issues)...we have shipped the Buddie again. I have admitted my faults and completely understand your frustrations. But please - let's be fair.
To be very clear (after you have falsely accused our business multiple times), nothing about Bathing Buddiez is fraudulent. And this review is so...
My children loved this special surprise that they will be enjoying every month! Thank you Bathing Bubbles for an awesome bath time for my babies! We look forward to the future months of surprises
We are so excited to keep your little ones eager for some bath time fun! We aim to please, and won't let you down! Thanks again.
My little ones have been having a ball at bath time! For so long, we had such a struggle getting them to take a bath. Now they are practically begging for bath time! It's even more rewarding seeing that they are learning while having so much fun getting clean!
That's awesome! Thanks so much! Stay tuned for even more learning fun at bath time!
Our November Box is sure to make those days of eating fun! What a better way to end the holiday than with a relaxing, fun, and educational Buddie Box!
Add some Fizzle to your bath time with our all natural, non-animal tested bath bombz which are great for ALL skin types!