Q: How do I get in contact with you about my subscription. I got this subscription as a gift. I claimed it in December and I haven’t gotten any earrings these last two months. I have the 12 month sub.Asked by Trinity D., February 2020
I had the same experience. Cratejoy got involved and they never received a response. But I did end up receiving the two pair that I was charged for. I also went on to Bauble Mail's FB page and commented. I ended up cancelling my subscription. I was so disappointed.
I ran into the same issue! Bauble Mail was terrible and unresponsive. I was charged and never got earrings. Cratejoy customer service was very responsive and also tried to contact Bauble Mail but received no response either. I eventually got a pair of earrings in the mail months later, but I never got a response from Bauble Mail. Very disappointed.
Q: Can you switch your "style" or do you have to start another subscription? Asked by Kathleen F., September 2019
Great question! You can switch your style anytime by logging into your account or by emailing our customer service and requesting your change. ??
Founder Rebecca Mail, & Bauble Mail
Until further notice... Celebrate Everything!
Q: Do these come every month? Asked by Kerry B., September 2019
Thanks for reaching out. Yes, our packages ship monthly. The date you subscribe becomes your renewal date each month. Let us know if we can be of further assistance.
-The Bauble Mail Team
Q: Are these nickel free? Would the trendy option have more of the types shown with leopard, white, or turquoise accents or would you get those with either classic or trendy?Asked by Jacqueline F., July 2019
Thanks for reaching out!
Yes, all our earrings are nickel free! You get the biggest variety of styles and colors when you choose the "Surprise Me" option. You will usually get gold or silver colors and styles when you choose those options.
I love this jewelry subscription! The earrings that I have received so far are beautiful and of good quality. The presentation that they come in is also very classy...and I like to collect the "encouragement" cards that is added. I would definitely recommend this jewelry subscription...it's so worth it!❤️
Beautiful earrings! 😍
Each pair of earrings I've received are absolutely perfect! They look expensive, but are super light in weight and always a wonderful mix of classic and edgy. Every new pair is a great addition to my collection!
This was my first experience with Bauble Mail and I am quite happy so far. The earrings I received are definitely my style and will get plenty of use this summer. Bauble also provided quick shipping and classy packaging (plus they threw in a sweet treat and positive affirmation to boot!) Very excited to receive future boxes!
I chose the surprise me earrings. I’ve been getting the earrings for three months. They come in a lovely black box and little sack. There’s a nice little note to inspire the day.
Also a little candy treat.
The earrings were all different: One with a gold circle and leopard circle, silver long pattern and this month’s was a circle earring with lovely colors.
Well worth it and I’ve enjoyed wearing them.
I love these earring so much! I was looking for a great all purpose pair of gold dangles. These are so pretty and they are super light and comfortable to wear. They go with so much for both work and home. Can't wait for next month! I'm hooked!
So well done. Great little pick me up for yourself or a special some one. Quality vs cost is equal or better. Cute note, comes in a gift box in an organza gift bag. Very simple well stated earrings that can be worn to dress up or go to the store. Love it.
Was my favorite jewelry subscription but now it's a month behind no reply to email/ Instagram posts dm or anything. Love the earring but customer service and delivery is gone way downhill if continues I'll be forced to cancel my 2 subscription with this company