Q: Can 2 people share this box, or should we get a 2nd subscription?Asked by Gerard V., September 2020
Depending on the length of your beards (short to medium length), if you feel like sharing it with someone else you can surely do that. Longer lengths will require more usage and therefore would probably finish much quicker.
Q: Are your products cruelty-free, paraben-free, organic, or vegan?Asked by Gerard V., September 2020
Yes, are products are cruelty-free, paraben-free and organic. We only use natural and organic ingredients of the highest quality.
Q: When is my subscription billed?Asked by Gerard V., September 2020
Your subscription is usually billed at the time you make the order and then every month thereafter.
Q: When is my subscription going to be shipped?Asked by Gerard V., September 2020
If you order now, we can have it shipped out to you before the end of this week.
Been waiting for my box to ship and once again it didnt ship on the fourth
We are sorry for what happened. As we explained in the email , we were having issues with our suppliers/shipping as well as COVID hurting us pretty bad. With that said, we still sent you the package even though we cancelled and refunded your order. We hope you like it and would give us a second chance in the future!
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