Q: I have been trying to contact you via email, but cannot get a response, so I'm trying here. I subscribed early December, wondering when my box will ship?Asked by Karen O., January 2021
Q: Are the items always non comedogenic? I can't use anything above a three on the scale so I don't want to be stuck with items I cannot use. Asked by Lauren T., September 2020
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If you have very specific skincare needs, then this is probably not the box for you. They throw in all kinds of skincare, some for oily skin, some for dry skin. I have oily skin and some things I would get in this box I couldn’t use.
Q: I do not see any update that my box has shipped. Ordered in late April, was supposed to ship first box end of May. No updates. Have the "May boxes" been sent? Asked by Alyson R., June 2020
My tracking for my box hasn't even been updated. They said they haded my.package over to DHL. And DHL said they have not. It's been 21 days and no update. So ide.choose another personally
Q: It is now May 27. No answer, no box. May I please get an answer? Should I have received an email? I've also tried Contacting Seller, no response. Any communication would be welcome. Are you ok?Asked by Alyson R., May 2020
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Found the email, still waiting on update for shipping. Will check back June 1
UPDATE: 2nd month & ordered the Mask Package this month also. Was very happy with both of the subscriptions. I will continue to keep them both for now. My daughter & I have a pampering night once a week now. We put on mask & use some of my products.
This was my 1st month receiving this box. I got the 6 products box which was actually 8 items in the box. I love that the products are full sized & not samples likes in other boxes. I won't say I loved everything but I'm willing to give it another month or so before making my final decision. I think the box is worth the price. (I did love the nail oil product in this box!) I'd say it's worth a try to see if you might like it.
Where do I start??
The concept of the box is great. Love the idea of it. But to me, this box isn't worth it.
First, let's start with the way they charge and ship.
When you sign up, you're immediately charged. I happened to sign up on January 17th. Charged the 18th. Fine. Waited and waited and waited.
Went to their website and realized their cutoff date is the 15th of every month. Contacted them and was told that, because it was after their cutoff date by 2 days, that I was paying for February's box.... that they ship at the end of the month. So, while waiting I was charged again on February 17th, for March's box.... That will ship at the end of March.
Now, I've received February's box and I've already cancelled. I've already paid for the March box but I'm not even looking forward to it.
So, let's get into the box.
I received a very cheap eyebrow shaver. Went in the trash.
An eye cream (not from Mizon) but a brand that I've never heard of, let alone can barely find online. And it just straight up smells like regular lotion. Went in the trash.
A mascara from Farm Stay which, if you're into KBeauty at all, you'll know is some of the cheapest you can get. One look at it and no. I was not putting that near my eyes. Went in the trash.
The only things I kept are the hair mist, which I'll use as a "febreeze" for...
I just received the box! It arrived fairly quickly (maybe because I live in NJ and the box is coming from NJ). I received all the products that I will use for sure, like face wash, face masks, and acne patches, and do not plan to throw them away (as long as my skin feels good using it). I am impressed with the box and definitely getting another one.
THIS COMPANY IS A SCAM. They take your money and dont send product. They dont respond to emails and dont have a phone number. DO NOT ORDER!
This a great mask box and worth the cost! So many different masks for different skin issues, there was not one in my first box that I won't use.
One of my fav boxes. First box took a long time to come and I was about to cancel before it renewed. I'm glad I didn't because I was pleased with everything I received
I was very pleased with my first order from this subscription, it had a really nice variety of quality masks from names that I have heard of before and a couple I have not heard of but I looked them up and they all had favourable reviews which made me happy and excited to try them, so far I am extremely pleased with this subscription which seems to send out high quality masks, hoping that continues and I have no reason to believe that it won't so I am looking forward to being a long time member of this subscription. The shipping was quick to Canada from the time I received my shipping notice which is out of their hands once handed over so I do understand that it may not always be like that with no fault to them but it was worth mentioning! I'm excited to see what next monthe brings! The only thing I was a little disappointed about was the fact that it is advertised in all of their photos that the items arrive in a pretty box, while mine actually arrived in an envelope, this might sound petty but I enjoy getting my items in a box over an envelope as it feels more luxe and special for one , but also because I actually use the boxes for storing my masks and small beauty products or craft items,I think the dissapointment was mainly because I was expecting the items to arrive in the...
Very impressed with this box. You get so many different masks!!
Amazing subscription box! Makes you feel pampered with all its quality products.
Secure shipping. I received every one of my boxes. Nothing of its content ever been damaged. The range of products is surprising. I've had products for face, hair, feet, body, make up etc. I highly recommend trying this subscription.
Really love skincare products
This month focused on re-centering yourself and self-care through treating yourself to a spa-like treatment at home!
With a focus on all things that will quench your thirst, our April Mask Maven delivered these adorable sheet masks.
This year, our May Beauty Box took a deep dive and featured some of our favorite ingredients from the sea!