Q: I do not see any update that my box has shipped. Ordered in late April, was supposed to ship first box end of May. No updates. Have the "May boxes" been sent? Asked by Alyson R., June 2020
Q: It is now May 27. No answer, no box. May I please get an answer? Should I have received an email? I've also tried Contacting Seller, no response. Any communication would be welcome. Are you ok?Asked by Alyson R., May 2020
##- Please type your reply above this line -##
Your Ticket (#9257) has been updated. To add additional comments, reply to this email.
Found the email, still waiting on update for shipping. Will check back June 1
Q: I ordered April 25th, it is now May 20th. When should I expect all the boxes to go out (I ordered several as gifts). Does this mean I will get the May Box in June and the June box in July? Asked by Alyson R., May 2020
##- Please type your reply above this line -##
Your Ticket (#9196) has been updated. To add additional comments, reply to this email.
Q: Are the products full size, deluxe sizes, or sample sizes?Asked by Natalie A., December 2019
Yes, typically they are! On a rare occasion, there can be a deiuxe size sample but when there is, there can be an extra item in the box. Rest assured the value is there for this box. And they sell most all items in their shop so you can look up prices and purchase more too!
All full size
UPDATE: 2nd month & ordered the Mask Package this month also. Was very happy with both of the subscriptions. I will continue to keep them both for now. My daughter & I have a pampering night once a week now. We put on mask & use some of my products.
This was my 1st month receiving this box. I got the 6 products box which was actually 8 items in the box. I love that the products are full sized & not samples likes in other boxes. I won't say I loved everything but I'm willing to give it another month or so before making my final decision. I think the box is worth the price. (I did love the nail oil product in this box!) I'd say it's worth a try to see if you might like it.
Where do I start??
The concept of the box is great. Love the idea of it. But to me, this box isn't worth it.
First, let's start with the way they charge and ship.
When you sign up, you're immediately charged. I happened to sign up on January 17th. Charged the 18th. Fine. Waited and waited and waited.
Went to their website and realized their cutoff date is the 15th of every month. Contacted them and was told that, because it was after their cutoff date by 2 days, that I was paying for February's box.... that they ship at the end of the month. So, while waiting I was charged again on February 17th, for March's box.... That will ship at the end of March.
Now, I've received February's box and I've already cancelled. I've already paid for the March box but I'm not even looking forward to it.
So, let's get into the box.
I received a very cheap eyebrow shaver. Went in the trash.
An eye cream (not from Mizon) but a brand that I've never heard of, let alone can barely find online. And it just straight up smells like regular lotion. Went in the trash.
A mascara from Farm Stay which, if you're into KBeauty at all, you'll know is some of the cheapest you can get. One look at it and no. I was not putting that near my eyes. Went in the trash.
The only things I kept are the hair mist, which I'll use as a "febreeze" for...
It takes forever to arrive and they don't respond to complaint emails so they charged me twice and didn't get back to me, scam.
Can't review the products as I haven't received the box yet, after being alerted two weeks ago that a label had been created. Very slow shipping, even in these uncertain times. but support was wholly unhelpful by just informing me that "all June boxes have been shipped" without looking into my order at all. Pass on this one.
The shipping is very delayed and the products are just average so far. I waited over two months to even receive my first box from when I purchased.
It has been over a month since I ordered it and it still hasn't shipped (ordered in late April, now June and has not even shipped). By now, there is nothing that they could put in there to get me to continue with by my subscription. Don't bother - try a different box.
I ordered the April box and just received it now, (May 26) the problem was that the box goes through New York and got stuck there, add to that a slow down of Canada's postal service. However, this said I was very impressed with the selection of masks I received. Very happy, well worth the wait and money.
Very impressed with this box. You get so many different masks!!
One of my fav boxes. First box took a long time to come and I was about to cancel before it renewed. I'm glad I didn't because I was pleased with everything I received
I was very pleased with my first order from this subscription, it had a really nice variety of quality masks from names that I have heard of before and a couple I have not heard of but I looked them up and they all had favourable reviews which made me happy and excited to try them, so far I am extremely pleased with this subscription which seems to send out high quality masks, hoping that continues and I have no reason to believe that it won't so I am looking forward to being a long time member of this subscription. The shipping was quick to Canada from the time I received my shipping notice which is out of their hands once handed over so I do understand that it may not always be like that with no fault to them but it was worth mentioning! I'm excited to see what next monthe brings! The only thing I was a little disappointed about was the fact that it is advertised in all of their photos that the items arrive in a pretty box, while mine actually arrived in an envelope, this might sound petty but I enjoy getting my items in a box over an envelope as it feels more luxe and special for one , but also because I actually use the boxes for storing my masks and small beauty products or craft items,I think the dissapointment was mainly because I was expecting the items to arrive in the...
This month focused on re-centering yourself and self-care through treating yourself to a spa-like treatment at home!
With a focus on all things that will quench your thirst, our April Mask Maven delivered these adorable sheet masks.
This year, our May Beauty Box took a deep dive and featured some of our favorite ingredients from the sea!