Paid for 3 months. 1st box was good. 2cd was missing items and the 3rd never came. Had to send screenshots to prove to the company I had paid for more then one month. After that they promised to replace the missing package then sent me another email saying they were not going to replace it. Complete waste of money and the customer service is slightly comical considering you have to prove to them how many months you prepaid for. The items are things you can find at the dollar store for cheaper then the cost of the box.
Yes, we're not a massive corporate subscription box company. We're a family ran business. Thanks for giving us a try and for this feedback. We're always looking to invest in areas we need help in and make the experience much better going forward for current and future customers. If you want to look elsewhere for these needs feel free to explore the rest of Crate Joy. Best of luck and have a great week.