Q: Is there a way to only receive candles and not wax melts or similar genre items? I am always disappointed in those.Asked by Robin A., June 2022
Hello Robin,
We have over 1500 subscription boxes. I cannot guarantee that. I can guarantee great unique products. We rotate sometimes we will do dessert candles because people have never tried them.
Try our was melts, you will. not be disappointed. We offer about 5 different kinds of wax melts with the candle. It could be our wax jelly, wax crumbles, wax pearls, or gel wax melts in addition to the traditional wax melts, which we rarely do because our customers love to try new and exciting products. Thank you.
Q: What size are the candles?Asked by Thomas G., December 2022
Hello, they are 9.5 ounces or sometimes 16oz. Depending on availability. Thank you.
Q: I justed ordered a 12 month subscription it’s not there my email said con not com. No recipe nothingAsked by Karen M., December 2022
Hello and thank you for your message. We are not able to change the email address on our end. I do see the order and it will ship out tomorrow. Try reaching out to. Cratejoy customer service to see if you can make the changes there. Please feel free to private message on us here.
Thank you,
Heavenly Candle Team
Could you email me something showing what I am getting I want print something to give the person. Thank you.
Every single one of these reviews has to be fake these candles are very pretty but they literally do not have a scent before or after being lit no scent at all. I bought the year subscription for my mom for her birthday and she didn’t tell me till 4 months later that they don’t smell when I picked one up to smell it it had no smell. I then contacted the seller and asked for a partial refund or a full refund it’s not their fault that the mom didn’t tell me that the candles don’t smell which is why I was fine with getting a partial or full refund they do not and will not give out refunds past 30 days bottom line is don’t buy these candles if you want them to have a scent if you are looking for great candles buy from goosecreek candles
Happy New Year Darius, as previously stated in our email conversation, had this been an issue my customers would not wait over four months. People are very outspoken today, as we can see. We sell over 500 subscription boxes on multiple platforms and never had this issue. It may be your nose.
Have an amazing year!
Heavenly Candle Team
Arrived Quick smells good looks pretty
This box is awesome and the scents are AMAZING!!! I look forward to getting my next one. The candles don't only have amazing scents but they are so cute! Great price too totally worth it. It is always packaged with care as well. 😍💜🥰
I received my box this month and it exceeded my expectations. It was packed with care. The candle was beautiful and smelled heavenly and along with the other aroma products well exceeded the estimated value of this subscription. I love this subscription!
I haven't received one yet, but very excited to receive it
Heavenly Candles are Amazing. They smell great. & thank you for the whole curation of the box.
Plus, these make a wonderful gift.
It did take a little longer than expected. However, that was probably my error on timing.
If you are in need of a gift, this is a happy box.
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Editor's Pick
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