It was very difficult to purchase from vendor. Instructions were not clear so gift almost came directly to me. Thankfully vendor reached out to confirm. Please update vendor instructions similar to experience on vendor’s web page. Thank you m

Verified Purchase

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Broken item and no response from CS

Dec 22, 2018

Chasity W.

1 Review

1 Helpful Vote

Subscribed for 25 days

Overall

Broken item in package and customer service did not respond.
Contents were pretty neat.

Verified Purchase

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Bibliophilic Excursions said...Dec 28, 2018

Thank you for the time to review the product! We are sad to hear that you didn't like the product because it only came with 1 toy. Your subscription of our amazing ShaggyStyle Box, primarily focused on dog fashion, does only ever come with 1 toy. You can add-on toys to your ShaggyStyle subscription if you want to keep the ShaggyStyle box and add-on more toys, or you could even switch boxes to ShaggySwag or ShaggyShredders. Please let us know and we'd be happy to help you make the switch or add-on products.