Q: Do you have a online website, shop or Facebook address?Asked by Arisai H., March 2021
Yes I have; unfortunately cratejoy won't let me post a link in here but I'll email it to you.
Q: When is my subscription billed?Asked by Christopher C., September 2020
Your subscription is billed when you sign up and pay so, say you signed up today, then you'd be billed & charged today.
Q: When is my subscription going to be shipped?Asked by Christopher C., September 2020
It depends on which subscription box you're asking about. The Wicca boxes, I ship out around the first week of the month. The crystal packages go out between the 12-15 of the month. The Luna boxes I ship out about 10 days before the next full moon. In the case of October's moon, I'm shipping the Luna boxes out around the 21. September.
Q: What is the last day that I can subscribe to get this month's box?Asked by Christopher C., September 2020
Ideally, the cut off date is between 26-27th of the month because I'll have to make all your items at that point so you get your box at the regular shipping time of the first week of the month.
1. I received an email from someone I don't recognize saying that Cratejoy did not charge me enough shipping
2. They wanted me to click on a link they sent through a gmail email to pay more money - this doesn't seem right!
3. I already paid the $20 for shipping, this does not make sense to me
I feel kind of like I am being scammed. I ordered a product, pay the $20. U.S. for shipping (which is already high) and then they email me telling me it is $40, but want me to pay an extra $22, which would bring it is $42 U.S. not $40, they wanted me to make this payment by some link sent that they email me, that would bring shipping to $42 U.S. which first of all is insane! I would never pay $40 U.S. for shipping! and that would make it even more than they said the error was, which is off. I feel this is dishonest and and very NOT OK. I contacted cratejoy and they DID NOT recognize the email that I received this payment and link from!! VERY VERY STRANGE!!
Also, I order TONS of boxes, I have probably ordered over 15 in the last month from cratejoy alone and have NEVER seen $40 for shipping!
I'm sorry you felt that way. I was being very honest with you and it was due to my using cratejoy for the 1st time that I had the shipping cost messed up. I have always been completely straight with my customers as has been attested on my website's client's satisfaction page. And the shipping cost is what I've been quoted by the USPS. I'm sorry you felt something was off but I can assure you that everything I do is COMPLETELY LEGIT.
I gave you a complete refund as soon as I saw the mistake that was made.
I love all the information and education you receive with this cute little box. The curator is very attentive and involves you in choices, which is very appreciated. Its not a typical glam witchy box but covers all the fundamental basics. You can feel the good vibes and efforts put into it. I tried a 3 mo. subscription and received a thoughtful little gift in my bday month, very sweet!
There was a mix up and it has been taken care of. I can’t delete the entire review so I am doing the next best thing by fixing it as I can.
I appreciate that very much Tammy; I hope you'll continue to purchase from me after you receive your first box in June :)
Small Wicca Box - This was a lovely box and I was very happy to receive it! There were no shipping shenanigans, and the seller contacted me personally several times to clarify what I wanted and to get feedback. The items were obviously lovingly curated by hand, and printouts on how to use the items were provided as well. It is amazing how much you can fit in such a small box. It really made my day!
Thank you so much :) I appreciate that.
Here is what was included in the May Luna-Magick box. As you can see, wonderful items; lots of herbs & I always include the herbs & candles for the ritual provided. I also provide you with information on ways to use the items I provide in each box.
here are a few of the wonderful handmade items included in the pampered witchy boxes; the picture doesn't do them justice with how terrific they smell & look.
Each month I ship out beautiful crystals to my subscribers, depending on their selected subscription. Here is a photo of a few of the beauties that've gone out.
Here are a few items of what was included in the May boxes so you get an idea of the wonderful quality you receive. Most of what I ship out is made by me which for May included handmade witch balls; every item is blessed & charged by me so you're sure to get great energy with each package.