Q: how do I guarantee that the knife I get will be a premium brand.. As i have had other monthly boxes that gave flimsy, cheap non or off brand unusual blades. I want benchmade, spyderco, RAT, Cold Steel, Zero Tolerance, CRKT at the minimum.. Thank you and which subscription option would be best I am an avid collector so I have NO use for crappy blades that will just collect dust Asked by William S., August 2019
Hello, and thank you so much for reaching out :)
While we do not provide specifics on each month, of the brand that will be
shipped out, we are a service that provides Name Brand knives to knife
enthusiasts all over the world.
We do not provide no-name knives, and focus on the highest quality we can
If you are an avid collector, we really recommend the Elite series, but
also offer the Professional if you are looking for a less expensive entry
Q: How do you get a hold of the company i havent received a knife in a couple months and i have credit card statements that say ive paid for themAsked by Ray C., July 2019
You shoot an email, hope for the best, then wait and wait and wait. I had to contact my bank after almost 2 months of no contact to get my refund. Then after that finally got their attention they give some nonsense, stereotypical excuse, claiming they’re sending a “gift” as an apology to gain your customership back. Well, it’s been over a year, no gift and no looking back.
Hi Ray! I've always found them quite responsive via the "contact seller" link on their Cratejoy page; I would recommend trying there if you haven't! They're a great company and am sure they'll remedy any issues you've had leading up :)