cheap items, irregular shipping.
by Anne written 5 days ago
I signed up for 6 months of the starter box which is supposed to retail for $17.50. I received one box soon after signing up and then no boxes for 4 months, In the last two weeks, I've received three more boxes which include multiple duplicate items and very cheap candy (lollipops that retail for about 10 or 15 cents each chocolate covered marshmallows that retail for about 30 cents). Don't buy this box, spend the money for Japan crate.
3 months and still waiting......
by zoe written 6 days ago
Have been waiting 3 months and still no delivery.
- Customer service nil
- Credit card compromised In the US within hours of using the site
- Cannot comment on the product as have not received anything to date.
- With the exchange rate looks as though I have lost a decent amount of money.
The most frustrating part is they were about to initiate another transaction for a further 3 months when they haven't been able to supply the first boxes!!!
Cratejoy would be wise to remove this product from their range.
by Nicole written Jun 06, 2018
Honestly j would rate lower if possible. Customer service is atrocious and obviously doesn't care if their customers are satisfied or not. I order a box months ago and it always says the last payment was made yet it has said "we are preparing your order now" for several months. Imagine that... No box either. I have reached out to the seller..as well as their customer service and have yet to hear anything feedback. Don't waste your money.