If I could give 0 stars I would
by Gregory written 6 days ago
Used a Groupon I received as a gift in December. Specified I didn't want the subscription to renew because it was a gift. They renewed it anyway. After several emails to them I finally received a response about a month later that my subscription will not be renewed. Great, problem solved right? Nope. They kept my money they auto charged and haven't responded to the many emails I've sent to be refunded. On top of all that I just received the final shipment I ordered in December, it's June by the way, and the jerky they shipped was the same as the last month. Please do not order from this company there have got to be better people to give your money to.
Never got a shipment
by ARlene written Jun 12, 2018
Three months of subscription paid for and never received one item. Sent several emails and so did cratejoy and no one ever contacted me back.
by Michele written Mar 06, 2018
I ordered this as a gift for my nephew for Christmas and after 2 months reached out via email because no product was ever received. They claimed they had a delay in getting their supply and we should receive something “soon”. One month later, still no product or any further communication. I followed up again and requested my membership be cancelled and they refund my money. They cancelled my membership but claim they can’t refund my money because they are processing my orders now. Horrid customer experience and I wish I saw the other reviews before I purchased.